Immediate Empathy +acknowledgement

I realize that this situation is difficult , but let me work on this and find a solution

I 'sorry you are having this problem.

Let me look in to your account and help you address the situation.

I apologize for the inconvenience, let me short this out for you.

I understand where you're coming from .Let me work on this for you.

Let me take care of this for you.

I see what you mean and I'd like to sincerely apologize to the inconvenience let me make experience with us better.

I appreciate your patience in this matter . And I'm so sorry hearing this from you Allow me to sort this out for you

I understand that this has been inconvenience for you I'll figure this out for you

I apologize for the inconvenience . And i assure you I'll di everything I can to help you

I apologize for the inconvenience, and I assure you I'll do everything I can to help you

I understand how frustrating that must be lets see how can work this out

I understand that you've been expecting your phone to work since ... Let me go ahead check the status

I'm sorry for any inconvenience this may have cause .I can fix this for you.

Thank you for bringing this to our attention .I'll make sure that after this chat thing will be right