5142169-2

Dispute ID:5142169-2. DND 2022-09-22. REG E claim. OLD account. CH is disputing 1 UT from Sanchez Family Corpo…amounting to $1.07. As per Penny, card in possession at time of purchase. PIN memorized. No merchant credit. No claim cancellation. INVESTIGATION. There is a single cash-in prior to the authorization of the disputed trasnaction from Card to Card on 2022-09-18 16:23:27 amounting to $3.00. Continuous funding within the UT timeline. No suspicious declined codes within the disputed timeline. No fraud alerts. Member has previous transaction with the disputed merchant where it has entry mode 10, credential on file and no response code 85 was captured prior the authorization of the disputed transaction. No response code within the UT timeline. AVS RESULT Z. No freezing, unfreezing of the disputed card within the UT timeline. No PII changes. No signs of account takeover. There is enough evidence to deny the claim. Final resolution, no error found. Sent ZD #54834176. Filed FR ROL Case #5214977382 . Case closed.