opening spiels

Hi xxx, This Amy from T-Mobile, how may I help you?

Hi xxx, This is Amy from T-Mobile, I'm here to help. Let's partner together to get this resolved, okey?

Hi xxx, This is Amy, from T-Mobile, I'm happy to help take care of ____ for you. (insert your move forward statement).

CLOSING SPIELS

Awesome! So happy we were able to help. Have a great day!

We are happy here at T-Mobile that we are able to resolve your (state the concern here).

I'm delighted! I hope I was able to make you feel how important you are by the service that I have provided you today.