New Acquisition

*************CONVERGED RETAIN SALES*************

CID:

Customer Name:

Query:

Resolution:

Address:

Service:

SOR Number:

Order Reference ID:

O2 Order Reference ID:

DD Activated: Yes

Upfront Payment Taken: £XX - Partial/Full Payment



===============================================

EXISTING EBB [RENEWAL/SWITCH TO EBB]

​*************CONVERGED RETAIN SALES*************
EXISTING EBB [RENEWAL/SWITCH TO EBB]
Customer Name: 

CID:

Account Number:

DPA Status: PASSED/FAILED - TIMESTAMP

Query: 

Bundle: ebb / ebb+ / ebb+flex

ARPU: £12.50 / £20

Work Order Number: WO