Hi, Thank you for calling American Home Shield, This is Dennis from Members Resolution Team. How can I help you today?



1. Due to bad experience.
2. Poor to complete  the repair in the timely manner.

Its sadden me to  hear you that you want to cancel your contract regarding on the  contractors that we sent to you if they are the best of best. Let me look into  the  account to  see what I can do.

Before we proceed would you mind to verify me your first name and last name, please. Samantha,  
1234 
For me to further verify your  account can I have your email address associated with this account. smith 

I totally understand that you may not need the contract and I feel that you wanted to cancel it due to financial instability. Since you have me on the line, allow me to run over your contract and provide you with some option.

I totally understand how frustrated you are regarding on your refrigerator because until now there is no progress on the work order that you recently  placed. Since you have me on the  line, Let me go ahead to check what can I do for you.

It saddens me to hear that you want to  cancel your contract with AHS and the reason is lost of job, I feel  your situation that you are facing right now, Allow me to run over your  contract  and  provide you  with some options

It saddens me to hear that you want to  cancel your contract with AHS due to price increase, I am a customer as well and  I feel what you feel right now, since you have me on the line,  Let me look into  the  account to  see what possible options that I can provide.

Before we proceed would you mind to verify me your first name and last name, please. Harry Lou

For me to further verify your  account can I have your email address associated with this account.


Cancel my contract because I will be sending my son on college and I don't want this warranty because it is not beneficial. Instead of paying it i just want 

Jericho Isaac Daracan