6216062

Dispute ID: 6216062. DND: 2023-01-04 via Mobile. CH disputing 1 Moto 7 Entry Mode 10 (Card not present) Debit Unauthorized Transaction from Cash App* amounting to $462.00. Reg E. No merchant credit found relating to the disputes. No claim cancellation. As per Penny, card in possession at time of purchase and PIN stated as "My notes in phone". Disputed card ending 6321 is closed. Case Decision: chargeback initiated. VROL Case #: 5232456175 Overall Investigation: Merchant is normal. With history. Funding event was captured within the UT timeline. Balance almost exhausted after the authorization. No fraud alerts. There is freezing, unfreezing of the disputed card within the UT timeline. However, Disputed amount is abnormal. No spending pattern observed. No funding event prior to the authorization. As per Galileo, RTA, & Penny deny/ response code 78 was captured with the disputed merchant. Merchant is on the DNC list. As per RTA: AVS RESULT Z As per VISA: AVS Result: Z ZIP matches, address does not. No enough evidence to deny the claim. Proceed to chargeback. Issued PVC with ZD Ticket Number 62173874. CASE ONGOING.

🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀 UT TIMELINE: 2023-01-31 TO 2023-02-01 Dispute ID xxxx. DND xxxx. CH claimed (x) unauthorized transaction from (x) amounting to xxxx. Reg Z. No claim cancellation. No merchant credit. VROL xxxx. Error Found.