12 CHANGE OF OWNERSHIP

Change of Ownership (Per line transfer) or want to be transfer to other T-Mobile account.

1. Release the phone numBer from current BAN or Account

2. Advised the customer to initate a request of Transfer from old account to new account(line owner need to contact us.

-Steps on Samson

*action

*Moved BAN to BAN

*Master bill(primary)

*follow the prompt to finished

Reminder.

-if the device has active EIP with phone discount then cust will be needing to meet all the criteria of the promo in order to retain the discount.