RATE DP

If you had a poor or good experience with your delivery, the best way to record this feedback is by rating your delivery person or merchant. By doing so, you will be able to provide them with your direct feedback.

To do this, tap the receipt icon on the bottom menu bar. Locate the order you'd like to rate, then tap "Rate order" and finally, rate the delivery person, merchant, and specific food you ordered.

We advise giving your delivery person a rating in the app based on your experience. We value your understanding of this matter. This will serve as feedback, as this interaction we've had today will remain in our system and will also be used as a basis for future improvements.

You can still give your delivery person a feedback rating in the app based on your experience. We value your understanding of this matter.

I understand your concern however, we don't have an option to edit your tip to your delivery person, you were the only one who can edit it via app, you can only edit the tip within 1 hour from the time the order was delivered.