WORK PERKS

Great service and very friendly ed9dd606-c721-4b27-8457-866a0eb3eb3e

N/A, 03 Oct. 2024 , 09:07pm Welcome Chandra ! [Sent]

chandra sutton, 03 Oct. 2024 , 09:07pm Hello

T-Mobile, 03 Oct. 2024 , 09:07pm Hi there! You’re now chatting with T-Mobile’s Virtual Assistant on a transcribed line. Learn more at t-mo.co/privacy [Read]

T-Mobile, 03 Oct. 2024 , 09:07pm One moment [Read]

T-Mobile, 03 Oct. 2024 , 09:07pm Thanks! A live representative will be with you shortly. [Read]

Marjorie, 03 Oct. 2024 , 09:17pm Hi! This is Marj from T-Mobile, thank you for reaching out to us today! We appreciate your patience in being connected with us here in Messaging.

May I kindly know how we can help? [Read]

chandra sutton, 03 Oct. 2024 , 09:17pm Hello

chandra sutton, 03 Oct. 2024 , 09:17pm How can I find out if I qualify for work perks ?

chandra sutton, 03 Oct. 2024 , 09:23pm Hello

Marjorie, 03 Oct. 2024 , 09:32pm Oh, work perks! Thank you so much for that question, Chandra! We can also check our list for you! We just need to see if your company name is listed here, or if it's not, to be accurate or get the most updated list, we have our dedicated team to fully check it for you [Read]

Marjorie, 03 Oct. 2024 , 09:32pm No problem. I'm sure we can have this checked for you. May we know your company name, please? [Read]

chandra sutton, 03 Oct. 2024 , 09:33pm COMPANY NAME

Marjorie, 03 Oct. 2024 , 09:41pm Thank you so much for patiently waiting! Good news! Your rate plan and company name are absolutely eligible to get the Work Perks! [Read]

chandra sutton, 03 Oct. 2024 , 09:41pm Ok

► SET EXPECTATION: Marjorie, 03 Oct. 2024 , 09:42pm Also, just to set expectation before we give your next step, your bill cycle close date changes to match the close date of the corporate node after migration is complete and the current bill cycle is closed. Basically, your bill will adjust with this change— a prorated bill and a 1-2 bill cycle delay in promotion

How do you feel about the information I provided? Is there anything you would like me to clarify or go over again? [Read]

chandra sutton, 03 Oct. 2024 , 09:43pm How do I sign up for work perks ?

Marjorie, 03 Oct. 2024 , 09:54pm Great question! If you want to enroll in our Work Perks, employment validation is required via Work Perks Care representative, Chandra. And you must call Work Perks Care at 877-334-7099 [Read]

chandra sutton, 03 Oct. 2024 , 09:54pm Ok I will call them. Thank you

Marjorie, 03 Oct. 2024 , 09:55pm We can guarantee you that your Go5G Next rate plan and your company are eligible to take advantage of this exclusive offer! [Read]

Marjorie, 03 Oct. 2024 , 09:55pm Awesome! Thanks for your kind understanding! I should be the one thanking you for being so understanding and easy to work with, Chandra. You're very welcome. I'm here to ensure you have the best experience possible [Read]

Marjorie, 03 Oct. 2024 , 09:56pm Just for a recap you contacted us today regarding your Work Perks inquiry, credits start within 2 bill cycles from employment validation

Apart from this, to ensure you have an amazing journey with T-Mobile. I would also like to take this privilege to ask, how is your overall experience with T-Mobile so far and if did we take care of your reasons for reaching out today completely? [Read]

chandra sutton, 03 Oct. 2024 , 09:59pm So far pretty good. Thanks for your help

Marjorie, 03 Oct. 2024 , 10:07pm You are always welcome! Customer experience is always the center of our commitment. I hope I was able to positively impact your overall T-Mobile experience. T-Mobile's goal is to put YOU-our customers first, and you will always be our number one priority!

Thanks for your feedback, Chandra! It means a lot to us! [Sent]

Marjorie, 03 Oct. 2024 , 10:07pm For updates on our offers, promotions, and to find a T-Mobile store with the device you want in stock, check out these helpful links below.

• https://www.t-mobile.com/offers/t-mobile-tuesdays
• https://www.t-mobile.com/cell-phones/deals/special-offer
• https://www.t-mobile.com/stores/locator/

Should this be all, I want to thank you again for always choosing us! We appreciate you for being a part of our T-Mobile family. This is Marj, your dedicated representative today, I hope you have a great day ahead of you, and always take care! [Sent]