Link :

https://www.virginmedia.com/help/request-prepaid-pack

DAYS:

The prepaid Virgin Media return kit typically arrives at your address within 2 to 3 weeks after you request it.


When returning equipment with a QuickStart kit, the prepaid return label is typically either inside your original box or printed directly underneath the delivery label on the box's exterior. You can simply peel off the top delivery label to reveal the pre-paid returns address, then drop the package off at your nearest O2 store.


Return kits usually take about 3 to 14 days to arrive, but delays are common. If you do not want to wait, you can bypass the postal kit entirely by using your own packaging or by dropping the equipment off at a local O2 store or Collect+ point.

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EARLIER:

You can return your Virgin Media equipment earlier by taking it to a local O2 store or dropping it off at a Yodel collection point. Pack your kit in a box with all cables, secure a prepaid label, and ensure you get a receipt as proof of return to avoid unreturned equipment.

WANT EARLIER THAN DISCONNECTION DATE:


Virgin Media typically sends prepaid packaging about 1–2 weeks after your disconnection date. If you need to return your equipment earlier, you can bypass this wait by generating your own prepaid label online via this link:

https://www.virginmedia.com/help/request-prepaid-pack

Using your account number once your kit is packaged, you can drop it off at any local O2 store or dropping it off at a Yodel collection point immediately.

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