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Automated + Manual Exchange
Manual Refunds (FULL + Partial)
Fare Masking
10 Days of Training
- Teachback
5 Nesting
No need to xfer Rate Desk
========================
Login: SON/ZVPLTGA
Logout: SOF
Emulation: SEM/8K9E/AG
CTRL + W - clear the host window of any information
CTRL + S - clear all host windows that are in use
CTRL + Up Arrow - shortcut to recall the oldest previous entries in the host window
CTRL + Down Arrow - shortcut to recall the most recent entries in the host window
Classic to Flex - enter CARES ID on the initials
Once set to Flex Windows it will be saved
No way to decode in GAL - (-) BTD*I
B.F. = Booking File
SA or SB or SC so on - bounce from one work area to another
=======
Air Availability 364 days in Advance
Date
Time
Number of Passengers
Seat Availability
Carrier
Booking Class
Location
OW: A15JUNLAXLGA4P/DL
RT: A15JUNLAXLGA4P/DL++A18JUNLAXLGA4P/DL
#A Day After
*2 Days After
-1 A Day before
@ indicates code share
Passive Selling
- Right Click from availability
===========
Historical Fare Rule Display:
FD06AUG22DENORD.T01MAY22/UA@LAA20DWN
===========
8K9E - USPOS - Etickets
TAU is TAW of WSPN
HS instead of SS
FQBB - Price to the Lowest fare Available
FQ(Best Buy)
*VL (Vendor Locator) is *DR
@3/Y RE-BOOK SEGMENT 3 TO F CLASS AND CANCEL ORIGINAL SEGMENT
@3-4/Y
Check Local Time
@LTMNL
Authorize CC:
JVCA5454545454545454/D0723/T_____/MDL
Encode Decode
.AD PR
.AE ALITALIA
.CD CDG
.CE PARIS
.LE NICARAGUA
.LD DE
Manual Pricing:
FQ - Price as Booked
FQBB - Price to the Lowest Fare Booked
FQBBK - Stored Fare
Fare Quote Best Buy Kreated (Filed Fare will be Created)
SI.YY*TEST PNR Transmit OSI
SI.2@ DELETE ITEM NUMBER 2
SI.2-4.6.8@ DELETE ITEM NUMBERS 2 3 4 6
@ALL - EWR in Galileo
@mt2-3
*HTE
to access Ticket
*TE001 - ETR1
ISO: Issuing Agency
*HTI
TIN Data
ADT - PTC
Arranging segments: Same as WSPN
Galileo automatically authorizes the CC
*TAA/24SEP/+180
Date Calculator
X1
X1.3
X1-2
X2-3.5.7
Waiver Applied: Endorsement
Z0 - Commission will CHG ng "0" if there's commission
Issue Later - Change the FLT and store the Fare
- if we will proceed with the exchange just launch the Automated tools
H/BC is HELP ACTION C
*R - Refresh
R.AGENT+ER
- Receive from field + ER command
#RR - shortcut ng Rapid Reprice
REALLSALL - Clone PNR
1BDNVL - 2 PAXS
1BDSLW - 1 PAX Intl
1BDTG9 - 1 PAX Intl
1BDYR1 - 2 PAXS
1BDYV0 - 2 PAXS
1BDZ7G - 2 PAXS
1BF2VB - 2 PAXS Domestic
1BF2Z0 - 2 PAXS International
1BF31C - 2 PAXS Domestic
1BF330 - 2 PAXS Domestic given to Meds
Once u use manual exchange on a PNR in GAL; Automated Path will not work anymore
We only use Form of Payment 1
36253558344
NP.1@ - Delete Accounting Remarks
FX1
- cancel existing FF
R.IDAFRANK
- Received from Field
TKPFEX/CAL (CAL for interline RES)
For Multiple PAXS:
TKP1P1/FEX
When faremasking Domestic: Make sure to indicate value for each ZP tax
XX546+52 ADDITION
XX564-52 SUBTRACTION
XX564*52 MULTIPLICATION
XX564/52 DIVISION
DT/AAR/DIS-XX
DISPLAY INTERLINE AGREEMENT WITH TICKETING AIRLINE XX
TKP2P2-4.7.9
ISSUE TICKET ITINERARY/INVOICE AND MIR USING FILED FARE NUMBER 2 FOR
PASSENGER 2 THROUGH 4 AND 7 AND 9
Accounting Remarks:
NP.H**A PTR XXXXXXXXXX
NP.H**A CMM 1/3.60
NP.H**A FOP XXXXXXXXXX
NP.H**A INV 98765432101
NP.1@ - Delete Accounting Remarks
NOTE -
H**A PTR 30018752290 AMT 0.00
H**A FOP 19743249756
H**A PTN PCLN
H**A BAP 2032998000
H**A TVL ETICKET AMT 0.00
H**A TKT PRICE AMT 1083.01
H**A AMT 0.00
H**A CST 977.69
H**A TAX 105.32
H**A MTX 0.00
H**A INS 0.00
H**A ACC 2 12538766803
H**A CAP 105.32
H**A CMM 0/0.00
H**A FST RTL
H**A CAA 01CA00
H**A EXH 1
H**A AUT 829553-0.00/036309-2166.02 AS
NP.H**A INV 98765432101
=========================
DP1 or DP1.4
F
E
-
DIVIDE THE APPLICABLE NAMES FROM THE BF
-
ENTER RECEIVED FROM FIELD
-
ENTER F TO FILE THE DIVIDED BF
-
ENTER RECEIVED FROM FIELD
-
END TRANSACT
=========================
PNR: 1BF765
Correct Name:
SCOTT SMITHE
SANDRA SMITHE
DELTA Name Correction Waiver Code: 5AY3X
Location: Endorsement Box
VOID
TRV/
VOID Ticket by Issue Date
TRV/1259903543201/DDMMM
EXCHANGE REVERSAL
TRVE/
FULL REFUND
TRNE/D21MAY22/RF
Date: Ticket Issue Date
REFUND W/ PENALTY
TRNE/D21MAY22/RF/X200.00
Date: Ticket Issue Date
AMT: Should have ".00"
REFUND MASK
TRNE/21MAY22
=========================
1BF330 - AA Domestic FLT Autoexchange OK
1BFB75 - AS Domestic FLT Autoexchange OK - Tickets already VOIDED
1BFBG9
WENDY/WILLIAM LEWIS
39035753310
1BFBZ4
PENNY/PAUL LETCHER
38839455071
CANCEL under SAT- Ticket Refund
-Refund Reversal
Currency Conversion:
FZSKRW500000USD
RATES LAST UPDATED 07MAY 13:14 PM
EQU USD408.00
BANK SELLING RATE 1KRW EQUALS 0.000816 USD
=====================
1BFQ47 - UA
1BFQC3 - DL
1BFXX1 - AS for Name Correction
Pricing Errors:
"No FIF exist"
- relaunch SAT
AutoPricing:
FQBBFXD/CUA
FQP1FXD/CUA
Make sure ORIG END and TCA are on the SAT
For Multiple PAXS:
NN to file the fare per PAX
Multiple Reissues not supported process manually:
TKPFEX<ticket#>
w/ Change Fee
TKPFEX<ticket#>/EP$100.00
Enter the ORIG FOP
=====================
Convert NUCs to specified currency
FZINUC
Example: FZINUC1220.00AUD
Convert specified currency to NUCs
FZINUC
Example: FZISKE2900NUC
Convert specified currency to NUCs for a specified date
FZINUC.<date (DDMMMYY)
NOTE: FZISEK2900NUC.01NOV20
Display ROE for specified currency
FZI
Example: FZIUSD
Display ROE for specified country
FZI
Example: FZIUS
Display all ROEs
FZI/ALL
Display ROE for specified date
FZI.<date (DDMMMYY)>
Example: FZIUSD.07NOV20>
==================
FQ.T15SEP21/S1 or FQ.T15SEP21/S1-2
Ticket date
Segment Number
- view historical fare information for the used portion of the reservation
FQ.T15SEP21/S1-2@FBC
F*Q
view the fare construction line for the used portion
======================
FTAX-US
- GTAX in WSPN
FTAX-US/AY
- GTAX directly providing the description of the TAX
======================
Command for Vol Change: Autopricing (Manual)
FQS1-2.5-6/.T12NOV20
F*Q
ER - TKPFEX<Ticket#>
FastMail: EM
STD/ZVPLTGA
CHANGE
N.P2@SMITH/JOHN MR
CHANGE NAME 2 TO SMITH JOHN
Transmitting KTN
SI.P1/SSRDOCOYYHK1//K/9891404///US
PSGR 1 BORN US HAS KNOWN TRAVELLER NO. 9891404
MUST INCLUDE DOCS FORMAT IN BF