Unsupported Language

Buyer
It appears your inquiry may be written in an unsupported language. Our system shows that you have a buyer account linked to the United States (US) and we can only offer English language support to US buyer accounts at this time. If you still need assistance, please respond to this chat in English and we will be happy to help!

SAH:
S: User contacted in unsupported language
A: Provided unsupported language template
H: NA

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Fulfillment & Delivery · Logistics Fulfillment · Delay delivery order


Hi User, 

Thank you for contacting us! 

We've received a ticket regarding your inquiry into TikTok Shop. After further review, it appears your inquiry may be written in an unsupported language. Our system shows that you have a customer account linked to the United States (US) and we can only offer English language support to US customer accounts at this time. If you still need assistance, please respond to this email in English and our team would be happy to help! 

We look forward to hearing from you.  

Best, 
TikTok Shop Customer Service Team



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Hello Customer, 

We apologize for any trouble you've had with your delayed delivery. 

Please let us know if you still wish to receive this delivery. If not, we can submit a refund request on your behalf. If the seller doesn't respond, the request will auto-approve within 48 hours and the funds will arrive in your account within 14 business days.

Please let us know if there is anything else we can help you with, and we look forward to your next purchase with us. 

Best,
TikTok Shop Customer Service Team