Dispute ID: 5650724. CH disputing 1 Debit Unauthorized Transaction from Cash App Jeremy Tat for $230.00. Reg E. No merchant credit related to the disputes. No claim cancellation. As per Penny card not in possession at time of purchase. PIN stated as "in her phone". Disputed card ending 2290 is is closed. Case Decision:DENIED. VROL Case #:2288751785.
Overall Investigation:
With history from Cash App Jeremy Tat. Disputed transaction has entry mode 10 credential on file without response code 85 captured during the authorization of the disputed transaction. No signs of phone or device lost for the online account to be compromised.
Disputed cash app recipient is normal to the CH.
Balance almost exhausted after the authorization of the disputed transaction.
Galileo deny code 59 was captured within the UT timeline but not related with the disputed merchant, however they are on the disputed card ending 2290.
No fraud alert/indication.
RTA response code 85,59 was captured on the disputed card within UT timeline but not related with the disputed transaction.
Penny response code 59 was captured on the disputed card within UT timeline but not related with the disputed transaction.
RTA: AVS RESULT Z
VISA: AVS Result: Z ZIP matches, address does not
No PII changes captured within UT timeline. No signs of ATO.
There is enough evidence to deny the claim. Final resolution, no error found.
Sent ZD #58443966. Case closed.
🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀 UT TIMELINE: 2022-10-16 to 2022-10-21 TRXN TYPE: Moto 7 Entry Mode 10