module 1 s- food k- customer t- understanding *order taking opening spiel- name of resto. how may i help you order type- pick up or delivery customer verification- order taking proper- what can I get for you/ what would you like payment- closing the call-thank you, have a good one module 2 point of sale order type customer information order remark categories - blue dishes- green modification- purple sizes- when clicking dishes rice substitution order section- left side- it is a NOTEPAD hovering- see description asterisk- spicy yellow highlights- unique dish or category category notes- specific save- not seen by resto. for inquieries, disconnected callas , will call back send- order , check walk in, online custoer. add- add qty of dishes minus- delete dish more page - existing order study guide- any information in resto SETUP DESKTOP *67% zoom POS screen *manage pop ups module 3 appetizer pork egg roll( top left) :one pork egg roll, anything else? no sauce #- ounch spring rolls- thinner than egg roll, usually vegetable, if no egg roll offer spring roll and highlight the difference fried wonton(meat)- pork/meat wonton/ sweet and sour sauce. ask meat or cheese crab rangoons (cheese wonton) french fries- straigh cut or crinkle cut. some have flavored fries cheese etc. fried plantains ( TOSTONES)- CRISPY OR GREEN PLANTAINS(banana) maduros- yellow or soft plantains or sweet(banana) chinese donuts- deep fried dough sprigle with white sugar- sugar donut. sugar biscuit, etc. sweet donuts other appetizer apple sticks- roll with apple. taste apple pie onion rings- battered fries sesame balls- buchi scallion pancakes- chinese pizaa, dumpling sauce on the side sesame noodles- cold or hot pupu platter- dish name may vary per resto. appetizer sampler dumplings( pan fried or steam) pork- pot sticker fried specialties- MODULE 4 RICE AND NOODLES rice steamed rice white or brown fried rice- depend steamed rice yellow rice- plain fried rice bean sprouts, peas and carrots. onions, scallion, pork fried rice- vege and pork chicken friend ried beef fried rice house special fried rice noodles lo mein- spaghetti noddles/ cooked in lo mein sauce mei fun- skinny rice noodles/ angel hair noodles/ white/ chow mei fun without sauce/ just dry seasoning ho fun- flat , broad noodles/ dark in color because of sauce/ chow ho fun singapore mei fun- cooked with spicy curry sauce/ has different kind of meat house special mei fun- no sauce like a regular mei fun/ use dry seasoning pork beef baby shrip, chicken chow mein- vege dish sizes: small- PT large- QT module 5 Soup, chow mein, chup suey clear soup- wonton soup with no wontons wonnton soup- mainly wontons, scallions, ansd shredded roast pork in chicken broth chicken noodle soup- shredded chicken wit egg drog soup - egg miss, chicken broth, cornstartcg wonton egg drop soup - mixed egg drog soup with wonton hot and sour soup- tofu, , mushroom, celelry ,bamboo. shoot yat gaw mein- yat, yakamein, yskimi chow mein- mainly chinese vegetable/ bok choy\ Chinese cabbage\cabbage question: do you want the chow mein the vegetable dish or lo mein spaghetti like dish chopsuey-more kind of vegetable fried noodles- side order comes clear chao mein soup fried- crispy module 6 sweet $ sour, egg foo young, moo shu sweet and sour - not like local favorite - comes with sweet and sour sauce on the side -extra sauce request-goto sauce category to give 2nd cointainer #8oz/ it is refer as red sauce - sweet and sour combo -chicken egg foo young - omelet like dish -im sorrry we dont have omelet but we have something similar the egg foo young -with egg foo young gravy on side -default size is large moo shu - burrito like dish -im sorry we dont have burritos but we have something similar the moo shu. - extra sauce goo to sauces give mo sho sauce #2 -hoisin sauce; plum sauce - with moo shu pancakes if a dish comes with a sauce on the side or # sign. go to sauces category module 7 arrangement alphabetically B= Bean sprout, black bean sauce and brocolli C= cashes chinese vegs etc. 1. entree *meat( chicken, pork, beed seafood *Vegetables *sauce dishes with brown sauce except: -chicken w garlic sauce, curry chicken, chicken w black bean sauce etc. -some dish dont say sauce even its not cooked in brown sauce SHRIMP =all shrimps are deveined - baby shrimps soup, rice, noodle dishes -jumbo shrimps- entress( shrimp with brocollli) seafood -scallop, crab meat , mussels. MULTIPLE MEAT DISHES -dishes with mixed meats can be orange chicken gen tso's chickern sesame chicken -these 3 are similar to all dark meat chicken, view steam pieces of brocolli, sauteed with the can i get an order of generak tso with white rice - general tso isa not a dish -ask the customer general chicken or kung pao chicken moo goo gai pan pepper steak with onion first group - sauteed second group- buttered deep fry then sauteed third group- multiple meat bolom brown sauce chicken or beef\pork chicken breast is part is white beef kung pao chicken jumbo meet- vegetable- sauce