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Opening
Hi, PN. Mabuhay! This is Kye from Philippine Airlines. Thank you for patiently waiting. I'm here to help you with your concern. How can I help you today?
IDLE
Hi, PN! It appears there hasn’t been any recent activity in our conversation. To ensure we can provide you with the best assistance possible, we kindly request a response within three (3) minutes. We would need to close this conversation to assist other passengers if we do not get your response. We appreciate your understanding.
Hello again, PN! We hope you received our previous message. We apologize, but we would need to close our current conversation to assist other passengers. Please know that our support team is always here for you, and you can reach out to us anytime by sending another message. We appreciate your understanding. Thank you for choosing Philippine Airlines, and we look forward to assisting you in the future!
SSO
If you want to make flight modifications like add baggage, preferred seats, change flight itinerary or check-in, you can always visit our website, www.philippineairlines.com
Closing
Thank you for giving us the chance to connect with you. We will be sending you a survey link shortly. We kindly request you to complete it as your feedback holds great value for us. If you have any other concerns, please feel free to reach out to us via our customer support channels at https://www.philippineairlines.com/about-us/contact-us/global-reservation-hotline. You may also visit our website at www.philippineairlines.com for future reference. Thank you for choosing Philippine Airlines. We look forward to assisting you in the future!
E-ticket copy - TA
Upon checking here your ticket is booked through a travel agency/website. I regret to inform you that we just recently received a memorandum that we can no longer send copies of tickets and itinerary for travel agency/website issued tickets due to multiple cases of identity theft. However you can still check your booking via our website at www.philippineairlines.com and go to manage booking or you can request the copy of your ticket from the travel agency/website you booked your ticket from. We hope for your kind understanding and again we are sorry for this inconvenience.
Receipt
PNR
55QZV9
Hotline (+63) 919-056-2255 - PH 1-800-435-9725 - US/Canada
GC judzfernandez72@gmail.com 6ILH2B OB
SSPR(FLT NUMBER)(BCC)(DEPT DATE)(ARRIVAL AND DEST)FB(NO. OF PAX)
6ILH2B TEVH9G