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chyanne brown, 23 Nov. 2023 , 08:05pm Customer service
T-Mobile, 23 Nov. 2023 , 08:05pm Hi there! T-Mobile's Virtual Assistant here! 👋 [Read]
T-Mobile, 23 Nov. 2023 , 08:05pm Let’s work on your request. [Read]
T-Mobile, 23 Nov. 2023 , 08:05pm Transferring you to our live customer support team, who will be with you as soon as possible. T-Mobile may store this message. Learn more at t-mo.co/Privacy. [Read]
chyanne brown, 23 Nov. 2023 , 08:05pm Ok
Abigael, 23 Nov. 2023 , 08:07pm Hi , this is Abby from T-Mobile, I’m here to help. Let’s partner together to get this resolved. [Read]
Abigael, 23 Nov. 2023 , 08:08pm How are you doing today Chyanne ? [Read]
chyanne brown, 23 Nov. 2023 , 08:09pm Hi my auto payment $200 was taken out a few minutes ago and I wanted to know if I can get a refund and arrange autopayment for the balance of $120 to start December 8th
chyanne brown, 23 Nov. 2023 , 08:09pm I’m doing well. How are you
Abigael, 23 Nov. 2023 , 08:12pm That's good to hear that, I 'am doing good thank you for asking, Let me take a look your account allow me 2-3 minutes. [Read]
chyanne brown, 23 Nov. 2023 , 08:13pm Ok
Abigael, 23 Nov. 2023 , 08:13pm May please have the screen shot of the autopay payment for $200 that has been taken out a few minutes? [Read]
chyanne brown, 23 Nov. 2023 , 08:15pm [Image]
chyanne brown, 23 Nov. 2023 , 08:20pm Hello
Abigael, 23 Nov. 2023 , 08:20pm Thank you for providing the screenshot of your autopay. as per checking here I actually see the payment of $200 though the system still processing it, and for us to process your refund we need to wait 24 hours to fully reflected to our system. [Read]
Abigael, 23 Nov. 2023 , 08:21pm Nothing to worry once the payment has been posted completely we definitely process the refund. [Read]
chyanne brown, 23 Nov. 2023 , 08:21pm Ok
chyanne brown, 23 Nov. 2023 , 08:21pm Thank you
Abigael, 23 Nov. 2023 , 08:22pm I really haven't done much, yet you are generous enough to thank me. It has all been possible cause I had a patient and top notch customer to interact with today. Thanks a bunch. 😊 [Read]
chyanne brown, 23 Nov. 2023 , 08:23pm Have a wonderful day
Abigael, 23 Nov. 2023 , 08:23pm We done thanking keep eye on your account as well as your bill. [Read]
Abigael, 23 Nov. 2023 , 08:24pm We here in T-Mobile, we are happy to help you resolving your issue today. Please take care of your health and stay safe always! Thank you. Bye now! [Read]