Dispute ID: 4815522. DND: 2022-08-04. Intake type: Mobile. Reg E. Old account. CH is disputing 2 UT from Walmart amounting to $35.96. No merchant credit. No claim cancellation. Card ending with 9758 is already replaced. ***INVESTIGATION ***As per VCF, card is in possession. PIN is stated as "I remember my pin number". Member has previous transaction with the disputed merchant where it has entry mode 10, credential on file and no response code 85 was captured prior the authorization of the disputed transaction. Low ending balance after the authorization of the last disputed transaction. No PII changes. No ATO hallmarks. No fraud alerts. There is enough evidence to deny the claim. Final resolution, no error found. Filed FR VROL Case #5206809816 and 5206809817. Sent final letter ZD #52170847. Case closed.
Moto 7 Entry Mode 10