Charge Back VROL 5195055327 (Ongoing)

Disputed ID# 4446369. CH claimed 1 Unauthorized Transaction from GOOGLE . DND 2022-06-13 via In-App Filing. REG Z . Card stolen , Card Replaced, Online transaction with CB rights.

Investigation : No merchant credit, No claim cancellation as of this date. No previous transaction from the same merchant. No spending patterns. No funding event. PI found however no matching information. No suspicious PII changes. No unfreezing and freezing activity during the disputed timeline. With deny code (51) with in the disputed timeline however no fraud alert indication captured by the system. Merchant is part of DNC list. Not enough evidence to deny the claim. Recovery option available. Acknowledgement Letter sent on 2022-06-14. Sent to CB on 2022-06-14 with VROL# 5195055327 $59.53. Merchant has 30 days to respond. Case ongoing.