4839935

Dispute ID: 4839935. DND: 2022-08-08 . Intake type: Mobile. Reg E. Old account. CH is disputing 2 UT from multiple merchants amounting to $13.90. No merchant credit. No claim cancellation. Card ending with 1377 is already replaced. Transaction type Moto 7 Entry Mode 01 card-absent with CB rights and Moto 2 Entry Mode 10. INVESTIGATION As per VCF, card is in possession. PIN memorized. Contacted the merchant but routed to voicemail. Unable to validate the requested information, closed office hours. No previous transaction history with the same merchant. Deny Codes 51 is observed within UT timeline. No fraud alerts . Enrolled to DD. Therefore, error found. Sent final letter ZD #52359705 and 52359889. FR #2249693606 and 2249677343. Send manual letter ZD Ticket ‭#52360226‬ for correct DND of Dispute ID 4822392-1. Case Closed.