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We understand your frustration here. We want to resolve this as quickly as possible. The Shake Shack will continue to prepare your order, and although it will arrive late, it will be delivered to your address as soon as possible.
For the inconvenience, I’ve added $9.95 credits to your account. If you've selected credits as a payment method or as part of your payment, this $9.95 will automatically apply to your current order. If you've toggled Postmates r Cash off, you can expect to see the Uber Cash in your Uber Wallet to use on a future order.
Just to recap, you've contacted us regarding your order taking longer than expected and as a resolution I offer you two options which the 20% of your Subtotal order if you'd still wants to continue with your order or free of cancellation however you choose to take the credits of your 20% Sub total order and for the inconvenience, I already added $9.95 credits to your account.