INTERACTION ID: 47db68bd-ffa3-45e3-adb0-4fb032a7bcb3 EMAIL FROM: ebay@ebay.com CUSTOMER'S NAME: n/a ISSUE: Return 5304386389: Refund issued ORDER NUMBER: N/A RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: transferred INTERACTION ID: 354a6555-832d-4dcf-b875-ceb8a6840a08 EMAIL FROM: jkeaton2@bellsouth.net CUSTOMER'S NAME: James L Keaton Sr ISSUE: I would like to get a quote for a 3 pack of 962xl ink Thanks ORDER NUMBER: N/A RETURN OR CANCEL REASON: n/a ACTION TAKEN: referred customer to sales center STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: resolved INTERACTION ID: 189f2bb8-7ebc-4475-bbcf-4d01742d5a0c EMAIL FROM: info-iclivingsolutions.com@shared1.ccsend.com CUSTOMER'S NAME: Iron Care Living Solutions LLC ISSUE: The latest news for you/ Iron Care Living Solutions LLC ORDER NUMBER: N/A RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to spam STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: transferred INTERACTION ID: aea0ac86-564f-4a42-89f9-8175848e0836 EMAIL FROM: no-reply@marketplace.bestbuy.com CUSTOMER'S NAME: ISSUE: You have a pending order that still needs to be accepted. ORDER NUMBER: N/A RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: transferred INTERACTION ID: fdc7665d-4cea-40ca-b719-df204095f30e EMAIL FROM: no-reply@us.hp.com CUSTOMER'S NAME: n/a ISSUE: FW: The refund for order BBY03-807104131391-A is complete. ORDER NUMBER: N/A RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: transferred INTERACTION ID: 39c284f8-9bf6-4b2d-9efa-a6004393da2c EMAIL FROM: kmel51_fxdu3295ljf@members.ebay.com CUSTOMER'S NAME: n/a ISSUE: darkwolfk sent a message about HP 62 Black Original Ink Cartridge, ~200 pages, C2P04AN#140 #155366444716 ORDER NUMBER: N/A RETURN OR CANCEL REASON: n/a ACTION TAKEN: Transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: transferred INTERACTION ID: EMAIL FROM: CUSTOMER'S NAME: n/a ISSUE: I intended to order three color cartridges, but I just got magenta at a cost of $50.00. I have had relationship with HP for over 20 years to the best in class cartridges. I am very disappointed with what I consider exploitative pricing. Should I retune the cartridge for a refund? Or, you will do good by sending the two colors cartridges ORDER NUMBER: N/A RETURN OR CANCEL REASON: n/a ACTION TAKEN: STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: H365792671 http://usflorlanad01v.concentrix.com:8052/ 11/14/2025 INTERACTION ID: 078885a3-ec55-48a3-8d45-39c7159abf4c EMAIL FROM: barbtester@aol.com CUSTOMER'S NAME: Tester, Barbara ISSUE: I have not receiced the replacement cartridges as of today. I did receive the original order but package was crushed and black 67 XL will not work in my printer. Keep getting message that cartridge is not right...Please make this right for me. ORDER NUMBER: # H365708080 RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to ms. maristel STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: transfer INTERACTION ID: 1065dccc-5b9b-4d6f-bddc-f12aad71c168 EMAIL FROM: sales@senortechsolutions.com CUSTOMER'S NAME: N/A ISSUE: US Small-Medium Business Ready to Buy ORDER NUMBER: n/a RETURN OR CANCEL REASON: n/a ACTION TAKEN: Transfer to Duplicate STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: Transfer INTERACTION ID: 3730a871-dc29-4350-98a8-36260a541af8 EMAIL FROM: yeringgail@gmail.com CUSTOMER'S NAME: Gail Yering ISSUE: My last purchase was incorrect! Have 3 #910xl and 1 910 color whereas I really need 901xl and color. Have 363xl ready to return. May I add the 3 wrong number in the return for exchange? Want to purchase 2#63 xl and 2 901 xl and 1 901 color. Woops the boxes do not fit in the bag! Is there a way to exchange them? Please let me know . They might fit if I took them out of the boxes. ORDER NUMBER: n/a RETURN OR CANCEL REASON: n/a ACTION TAKEN: Ask some information for order details before proceeding with customer's request STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: waiting for customer's reply INTERACTION ID: 69f20eb7-f99f-4b39-8a41-b9d699a85fba EMAIL FROM: ebay@ebay.com CUSTOMER'S NAME: n/a ISSUE: Return 5304810354: Item delivered Could you confirm please. ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: transferred INTERACTION ID: 59c844ed-9c66-4341-9240-3fc040d7cc66 EMAIL FROM: jgoyal771@gmail.com CUSTOMER'S NAME: Jatin Goyal ISSUE: I am writing to urgently escalate the repeated failures of my HP Omen 16 laptop (S/N: CND350163Q). In the past two years, it has faced two major issues: • Screen failure – Case ID: 5143925227 • Motherboard failure – Case ID: 5151067752 ORDER NUMBER: n/a RETURN OR CANCEL REASON: n/a ACTION TAKEN: Referral to HP escalation department STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: resolved ***unable to create dynamics case due to business error popup*** INTERACTION ID: 53dd0d28-9ca5-44ab-ad0d-1549576f5ff7 EMAIL FROM: shanealamdevelopment@outlook.com CUSTOMER'S NAME: Shane Alam ISSUE: I was going through your website, and I personally see a lot of potential in your business. You can get your website on the 1st page of GOOGLE. May I send Packages and price list. ORDER NUMBER: n/a RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to spam STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/aay OUTCOME: transferred INTERACTION ID: ebf0f07d-a3b6-4098-8677-29002e579e22 EMAIL FROM: @relay.walmart.com CUSTOMER'S NAME: Diamond, Lynnandria ISSUE: hey said they have not received my refund/ refund status ORDER NUMBER: N/A RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: transferred INTERACTION ID: 8c0942d0-a653-4c66-abef-0a0a73c4ca09 EMAIL FROM: info@newegg.com CUSTOMER'S NAME: n/a ISSUE: Newegg.com - You Have An Order ORDER NUMBER: n/a RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: transferred INTERACTION ID: e477f74b-e351-41e4-bcfb-f44eaac619f7 EMAIL FROM: info@newegg.com CUSTOMER'S NAME: n/a ISSUE: Newegg.com - You Have An Order ORDER NUMBER: n/a RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: transferred INTERACTION ID: 0ff8e397-c29c-4645-a938-bd18a2f0503b EMAIL FROM: hpmarketplace@hp.com CUSTOMER'S NAME: n/a ISSUE: Your customer is returning an item in order ORDER NUMBER: BBY03-807106746873-A. RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: transferred INTERACTION ID: 0ff8e397-c29c-4645-a938-bd18a2f0503b EMAIL FROM: hpmarketplace@hp.com CUSTOMER'S NAME: n/a ISSUE: Your customer is returning an item in order ORDER NUMBER: BBY03-807106746873-A. RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS SET: n/a OUTCOME: transferred ***12/01/2025 INTERACTION ID: f8423315-86a0-48d6-8b11-ba5f7931ff44 EMAIL FROM: C7582daa795084f6cbf658d73871e255a@marketplace.newegg.com CUSTOMER'S NAME: Xuyuan Liu ISSUE: Newegg Marketplace Customer inquiry - Other ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 2ded58d4-a804-470d-a8c8-4461f3e3217d EMAIL FROM: myhpsales@us.hp.com CUSTOMER'S NAME: Nancy Bentivenga ISSUE: ORDER_MESSAGING_ABOUT_CANCELLATION ORDER NUMBER: BBY03-807115072228-A RETURN OR CANCEL REASON: n/a ACTION TAKEN: third party concern. transfer to ( kathrene mercado) STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 941f5e3f-16cf-4fbb-b371-7d11478da4e3 EMAIL FROM: hpmarketplace@hp.com CUSTOMER'S NAME: Aadesh Toshniwal ISSUE: Where is my order, 200014053494815 ORDER NUMBER: 200014053494815 RETURN OR CANCEL REASON: n/a ACTION TAKEN: third party concern. transferred to ( kathrene Mercado) STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 74859aea-e4fc-4d80-bc3e-87bf75b17f70 EMAIL FROM: reply@marketplace.bestbuy.com CUSTOMER'S NAME: ISSUE: ORDER NUMBER: BBY03-807116800771- RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to special delete STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 5c2801a3-b273-4aff-8118-8f6528bdce55 EMAIL FROM: no-reply@marketplace.bestbuy.com CUSTOMER'S NAME: ISSUE: You have a pending order. ORDER NUMBER: BBY03-807116703772-A RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to special delete STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: e05ad76d-69d8-4171-9d71-0b7fcc426346 EMAIL FROM: ebaydeals-sellercommunications@ebay.com CUSTOMER'S NAME: ISSUE: Contract Signature for Subsidized Deals ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 5ab6182e-f719-4dd4-8f5c-3ba3d3cc4d33 EMAIL FROM: info@newegg.com CUSTOMER'S NAME: ISSUE: order: 404685619 Cancellation Successful ORDER NUMBER: 404685619 RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to special delete STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: d6470e17-e3de-455a-ac65-330b02680f6c EMAIL FROM: no-reply@marketplace.bestbuy.com CUSTOMER'S NAME: ISSUE: You have a pending order. ORDER NUMBER: BBY03-807116841559-A RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to special delete STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: e8c54649-3bd0-4025-ab6e-a440d77631ff EMAIL FROM: info@newegg.com CUSTOMER'S NAME: Brian Mcgaughey ISSUE: You Have An Order ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to special delete STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 536f85e0-a918-48f0-b22c-a93673a922c1 EMAIL FROM: no-reply@marketplace.bestbuy.com CUSTOMER'S NAME: ISSUE: You have a pending order ORDER NUMBER: BBY03-807116865653-A RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to special delete STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 2c483862-d27c-44bf-9c40-d03e6e227e88 EMAIL FROM: no-reply@marketplace.bestbuy.com CUSTOMER'S NAME: ISSUE: You have a pending order. ORDER NUMBER: BBY03-807116895299-A RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to special delete STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 4d559f59-9165-46db-967e-40d7761ce40c EMAIL FROM: no-reply@marketplace.bestbuy.com CUSTOMER'S NAME: ISSUE: You have a pending order ORDER NUMBER: BBY03-807116920489-A RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to special delete STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 13a641f1-e101-4e84-af21-91398279c8ae EMAIL FROM: info@newegg.com CUSTOMER'S NAME: Vic Patel ISSUE: Order Requires Signature and Prompt Shipment ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 9651be5f-db43-4ba2-8c85-1824fc0b943f EMAIL FROM: info@newegg.com CUSTOMER'S NAME: ISSUE: Cancellation Successful ORDER NUMBER: 408879164 RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 130ad495-9490-41d7-b11e-04d1904154b3 EMAIL FROM: info@newegg.com CUSTOMER'S NAME: ISSUE: Cancellation Successful/ out of stock ORDER NUMBER: 566189652 RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 9cf66706-8609-4fb2-9bf7-50e743db692b EMAIL FROM: info@newegg.com CUSTOMER'S NAME: ISSUE: Cancellation Successful/ out of stock ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 9932a642-b2d8-4f4e-b492-0dd1b1146158 EMAIL FROM: info@newegg.com CUSTOMER'S NAME: ISSUE: You Have An Order ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to special delete STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 9ddaebc3-eed0-4b4c-b376-6bdc3dc55aec EMAIL FROM: info@newegg.com CUSTOMER'S NAME: ISSUE: Cancellation Successful/ out of stock ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 841b0bc9-2622-4e2c-80fc-e98663fa44b3 EMAIL FROM: info@newegg.com CUSTOMER'S NAME: ISSUE: Cancellation Successful/ out of stock ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 81483f34-6eb3-442d-9773-b516aacd2719 EMAIL FROM: info@newegg.com CUSTOMER'S NAME: ISSUE: Cancellation Successful/ out of stock ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: d3d524aa-7268-41c2-83eb-672d754fe1b3 EMAIL FROM: info@newegg.com CUSTOMER'S NAME: ISSUE: Cancellation Successful/ out of stock ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred transfer to photo and video Interaction ID: bfabf0b0-b28b-49c1-93b8-cb3d16c7385c Queue: HH_AM_US_CX_HPDirect_EMAIL_EN I would be happy to assist you on this matter. However, I do require some more information to do so. If you could reply to this email with; phone number associated on the order complete billing address email address on the order INTERACTION ID: c3c45472-638e-4513-91ca-b68e582d0b93 EMAIL FROM: ebay@ebay.com CUSTOMER'S NAME: ISSUE: Your item has been delivered: Return 5306573509 ORDER NUMBER: 03-13871-16353 RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to special delete STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 3aca0764-e30a-4646-bd38-e94f05543027 EMAIL FROM: ebay@ebay.com CUSTOMER'S NAME: ISSUE: Your item has been delivered: Return 5306304417 ORDER NUMBER: 19-13841-00163 RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to special delete STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 605e13f8-2c5d-4a26-8ebb-f0fcbaf991ff EMAIL FROM: alanspataro@gmail.com CUSTOMER'S NAME: Alan Spataro ISSUE: SUPERVISOR REQUEST My computer is still under the return policy and even with the 15% restocking fee $863.49 to $645.99 is still $87.97 savings. Please credit me a refund for this amount. Alan Spataro 526 Fox Sedge Pl Wilmington, NC 28412 USA +1-919-815-9875 Cell ORDER NUMBER: H364807051 RETURN OR CANCEL REASON: n/a ACTION TAKEN: Duplicate case. has an active project rescue case. already handled by the previous representative. STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred to duplicate ****12/10/2025 INTERACTION ID: 2bb1180f-c134-4c7c-91b4-7af9bc967327 EMAIL FROM: Jeaneanne.Colwell@EchelonSupply.us CUSTOMER'S NAME: Colwell, Jeaneanne ISSUE: Echelon RFQ - SPE7M226T1432, SPE8EN26T0529 (CM) ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to spam STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred **Second response INTERACTION ID: 827c5b48-5ba1-472c-9857-208918834c12 EMAIL FROM: wbraithwaite63@gmail.com CUSTOMER'S NAME: wbraithwaite63 ISSUE: H366317344 Walter Braithwaite  561 812 0542  wbraithwaite63@gmail.com  ORDER NUMBER: H366317344 RETURN OR CANCEL REASON: n/a ACTION TAKEN: Transferred to ( kathrene mercado) STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: d4a42080-2a53-47f8-9461-d19e97ce3e6b EMAIL FROM: ebay@ebay.com CUSTOMER'S NAME: ISSUE: Return 5306999233: Refund issued ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to SD STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: Transferred INTERACTION ID: 1c8f803a-e66b-460a-8127-e1a772af6466 EMAIL FROM: ebay@ebay.com CUSTOMER'S NAME: ISSUE: ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to sd STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 595d917b-ee7d-4351-961e-1776baa945ce EMAIL FROM: info@finmarkconstruction.com CUSTOMER'S NAME: Sonya Birky ISSUE: US Consumer Question about my Order ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 2fc22ba1-8ebf-43be-87d3-cef1ffcc383b EMAIL FROM: hpmarketplace@hp.com CUSTOMER'S NAME: ISSUE: You have a new message about order BBY03-807116199718-A. ORDER NUMBER: BBY03-807116199718-A RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 06c6e355-2cbe-4a07-a3d7-be0a202dc58f EMAIL FROM: reply+ezkkk9lhlh@marketplace.bestbuy.com CUSTOMER'S NAME: Deborah Travis ISSUE: An issue's been opened for order BBY03-807116199718-A. ORDER NUMBER: BBY03-807116199718-A. RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to SD STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred ****12/11/2025 INTERACTION ID: 5bceafed-0dc4-4007-a81e-905f26e3e483 EMAIL FROM: bornstei@optonline.net CUSTOMER'S NAME: Alan Bornstein ISSUE:Thanks very much for your prompt and favorable attention to my issue. Have a wonderful holiday. DETAILS: ORDER NUMBER: ACTION TAKEN: transfer to SD INTERACTION ID: 191363be-b3cb-4f41-ab3c-ca91f4288c3d EMAIL FROM: ebay@ebay.com CUSTOMER'S NAME: ISSUE: ORDER NUMBER: 27-13871-61211 RETURN OR CANCEL REASON: n/a ACTION TAKEN: TRANSFER TO SD STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: TRASNFERRED INTERACTION ID: f646d39e-27ab-471e-9efd-ee4c071ae489 EMAIL FROM: hpmarketplace@hp.com CUSTOMER'S NAME: Myra Taylor ISSUE: Where is my order, 200013970980878 ORDER NUMBER: 200013970980878 RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to 3rd party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: f92a888f-229a-4890-a537-4c64e1ca1941 EMAIL FROM: BIueCrossInsChanges@scrhobbies.com CUSTOMER'S NAME: ISSUE: Insight from BlueCross: 2026 Coverage update ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to spam STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: df928a83-4252-4a24-a470-fbab9e0a9cb1 EMAIL FROM: ycar21_ex4106rh@members.ebay.com CUSTOMER'S NAME: ycar2188 ISSUE: Hello, I added this laptop to my shopping cart to buy it. When I did it, it was priced at just over $600, and now it's gone up to over $800. Will you have another offer in the next few days? Thank you. ORDER NUMBER: 156940200895 RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: fbd745aa-5880-40ee-93c8-759dc363f6fb EMAIL FROM: ebay@ebay.com CUSTOMER'S NAME: ISSUE: Return 5306075599: Item delivered ORDER NUMBER: 5306075599 RETURN OR CANCEL REASON: n/a ACTION TAKEN: transferred to SD STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred ***Second response INTERACTION ID: 8a38e9a9-2a09-4515-9ba3-645b61095b34 EMAIL FROM: jackobharts@gmail.com CUSTOMER'S NAME: JACK Reinhart ISSUE: US Consumer Question about my Order ORDER NUMBER: H366312459 RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer email STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: ****12/12/2025 INTERACTION ID: e761ad15-d5b0-4f6d-a28e-833ffd37d075 EMAIL FROM: dynamicgd@hotmail.com CUSTOMER'S NAME: Lilia Velazquez ISSUE: Thank you for the update. I appreciate you forwarding my case to the Resolution Case Specialists. I will monitor my email and phone for their response regarding a direct monetary adjustment. ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to SD STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 4d74b611-8225-48fa-81c1-c179bc765a0d EMAIL FROM: ketaylora3@gmail.com Issue: second response tranfer ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred ******12/15/2025 INTERACTION ID: 440b81fd-1790-4c3b-81de-04b2710429b0 EMAIL FROM: chrisandmb@att.net CUSTOMER'S NAME: Mary Henderson ISSUE: I have a HP Officejet 5600 All in One series printer If this is not the model # that you are looking for, please tell me where I would find that information on this printer. This printer is very old ( like me) so any help would be appreciated. Thank you for the quick responce. ORDER NUMBER: H366406706 RETURN OR CANCEL REASON: n/a ACTION TAKEN: Second response transfer STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: dd8beedd-db56-4ab1-8239-983304c9b7ee EMAIL FROM: ebay@ebay.com CUSTOMER'S NAME: ISSUE: Please issue your buyer a refund ORDER NUMBER: 08-13918-40948 RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: outcome: transferred INTERACTION ID: 6c6719c8-67dc-4a3c-9e54-feaae1491bc4 EMAIL FROM: mattmcgowen@gmail.com CUSTOMER'S NAME: Matt McGowen ISSUE: Thank you, Joelle! I'll stay tuned for updates. Would you happen to know when you expect your colleague to follow up? ORDER NUMBER: H365213348 RETURN OR CANCEL REASON: n/a ACTION TAKEN: second response transfer STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: a04a318d-3e61-4a34-9141-e48513d4d622 EMAIL FROM: nadel.brian@gmail.com CUSTOMER'S NAME: Brian Nadel ISSUE: thank you for the update. bn ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: second response. transfer to sd STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: 4377b24f-e1a5-448e-b20a-0f6eeac1ab30 EMAIL FROM: starrc_kqwp5146mgjg@members.ebay.com CUSTOMER'S NAME: starrcarl, ISSUE: Is it a laser printer? ORDER NUMBER: RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred INTERACTION ID: ff3544a5-61b5-4e33-91c2-08d89a27616d EMAIL FROM: hpmarketplace@hp.com CUSTOMER'S NAME: ISSUE: Message from Walmart.com Customer: Where is my order, 200013963724334 ORDER NUMBER: , 200013963724334 RETURN OR CANCEL REASON: n/a ACTION TAKEN: transfer to third party STS OFFERED: n/a REASON WHY NO STS DONE: n/a EXPECTATIONS: OUTCOME: transferred