CashStar Gift Cards

CashStar Gift Cards As of 10/3/22 TM US digital gift cards are now sold by CashStar. 10/7/22 for TM CA digital gift cards.

As of 7/6/23 US TM Physical gift cards are now sold by CashStar.

This means the way some customer service issues with digital gift cards purchased on or after these dates are handled will change.

Order Number Format

10 characters long Alphanumeric (both letters and number) Order Changes/Updates

Refer to CashStar Not Received/Resend/Claim link not working

Refer to CashStar Refund Requests

Refer to CashStar CashStar Contact Info

Phone lines are available 8am-8pm ET, 7 days a week.

Chat (English only) and Email forms are also available via the Self Service Site. Fans can click on the Customer Support link at the bottom of the page for those options.

Brand Email Phone Number Self Service Site TM US ticketmastergiftcardsupport@cashstar.com

866.261.7020 ticketmasterus.cashstar.com TM CA ticketmastercagiftcardsupport@cashstar.com

833.209.2700 EN & FR

ticketmasterca.cashstar.com LN livenationgiftcardsupport@cashstar.com

833.473.2699 livenation.cashstar.com Gift Cards Purchased Before 10/3/22

Please submit a 'Gift Card - Unclaimed Property' form in TMI for any fan who needs assistance with a gift card that was purchased before 10/3/22.