Hi, Greetings from Hippo! We have referred your inquiry to the servicing agent to assist. Please allow this team 24-48 hours to contact you. You may also contact them directly using the information below: Phone: 888-303-0115 or 800-676-5066 Email: Customerservicegroup@Insurancemail.com If you need anything else in the meantime, please feel free to let us know. We’re here to help! ---------------------------