Offer Scripts

PROGRESSIVE QUESTIONS FOR OFFERS:

What do you think about the offer?
How does the offer sounds to you? Which of these two options would you prefer? What are your thoughts? What is your opinion regarding the offer? Is this what you are looking for? Does this meet your expectations? How would you like to move forward?
Shall we go ahead and book the deal? Are you happy with that?

HOLD SCRIPT for Processing Disco:

1ST Thanks for your patience! I will now process your disconnection. Please hold on a moment. I’m currently processing your request. I’ll update you shortly once everything is done, please stay connected. 2ND I’m still working on completing your disconnection. Please bear with me a little longer. I’m in the middle of finalizing your disconnection. Thanks for hanging in there. 3RD Finalizing your disconnection now. I’ll be right back with confirmation. Almost done—just finishing up the disconnection. Please hold for a moment. Wrapping up your request now. I’ll confirm once everything is complete. Thanks for your patience

Max Volt Bundle (Mega Volt Bundle with Netflix):

Option 1: For just a total of £X per month (£X for your media and £15.00 for O2 sim) on a new 24-month contract, you’ll enjoy XX Mbps great for your usage, along with 230+ TV channels which include Sky Sports HD and Sky Cinema HD channels with 11 extra popular Kids channels📺 and Netflix with ads that lets you stream on 2 devices at the same time in Full HD and Anytime Chatter landline services! Additionally, this package includes an Unlimited Data O2 sim, making you eligible for our O2 Priority benefits, such as early access to concert tickets and exclusive freebies.

Option 2: For just £X per month on an 24-month contract, you’ll receive XX Mbps internet, 230+ TV channels which include Sky Sports HD and Sky Cinema HD channels with 11 extra popular Kids channels 📺 and Netflix with ads that lets you stream on 2 devices at the same time in Full HD and Anytime Chatter landline services! This package is also suitable based on your account usage.

Sports + Cinema Bundle (Biggest Combo Bundle):

Option 1: For just a total of £X per month (£X for your media and £5.00 for O2 sim) on a new 24-month contract, you’ll enjoy XX Mbps great for your usage, along with 210+ TV channels which include Sky Sports HD, Sky Cinema HD and Netflix with ads📺 and Anytime Chatter landline services. Additionally, this package includes an 4GB O2 sim, making you eligible for our O2 Priority benefits, such as early access to concert tickets and exclusive freebies.

Option 2: For just £X per month on an 24-month contract, you’ll receive XX Mbps internet, along with 210+ TV channels which include Sky Sports HD, Sky Cinema HD Channel and Netflix with ads📺 and Anytime Chatter landline services. This package is also suitable based on your account usage.

Cinema Bundle (Bigger Combo Bundle + Movies):

Option 1: For just a total of £X per month (£X for your media and £5.00 for O2 sim) on a new 24-month contract, you’ll enjoy XX Mbps great for your usage, along with 200+TV channels which includes Sky Cinema HD channels🎬 and Anytime Chatter landline services. Additionally, this package includes an 4GB O2 sim, making you eligible for our O2 Priority benefits, such as early access to concert tickets and exclusive freebies.

Option 2: For just £X per month on an 24-month contract, you’ll enjoy XX Mbps great for your usage, along with 200+TV channels which includes Sky Cinema HD channels🎬 and Anytime Chatter landline services. This package is also suitable based on your account usage.

Sport Bundle (Bigger Combo Bundle + Sports):

Option 1:For just a total of £X per month (£X for your media and £5.00 for O2 sim) on a new 24-month contract, you’ll enjoy XX Mbps great for your usage, along with 200+TV channels with 8 Sky Sports channels, including Main Event and F1📺 and Anytime Chatter landline services. Additionally, this package includes an 4GB O2 sim, making you eligible for our O2 Priority benefits, such as early access to concert tickets and exclusive freebies.

Option 2: For just £X per month on an 24-month contract, you’ll enjoy XX Mbps great for your usage, along with 200+TV channels with 8 Sky Sports channels, including Main Event and F1📺 and Anytime Chatter landline services. This package is also suitable based on your account usage.

Entertainment bundle (Bigger Combo Bundle):

Option 1: For just a total of £X per month (£X for your media and £5.00 for O2 sim) on a new 24-month contract, you’ll enjoy XX Mbps great for your usage, along with 200+ TV channels 📺 and Anytime Chatter landline services. Additionally, this package includes an 4GB O2 sim, making you eligible for our O2 Priority benefits, such as early access to concert tickets and exclusive freebies.

Option 2: For just £X per month on an 24-month contract, you’ll enjoy XX Mbps great for your usage, along with 200+ TV channels 📺 and Anytime Chatter landline services. This package is also suitable based on your account usage.

Starter Bundle (Big Bundle):

Option 1: For just a total of £X per month (£X for your media and £5.00 for O2 sim) on a new 24-month contract, you’ll enjoy XX Mbps great for your usage, along with over 100+ channels and catch-up services and apps like BBC iPlayer and YouTube and Anytime Chatter landline services. Additionally, this package includes an 4GB O2 sim, making you eligible for our O2 Priority benefits, such as early access to concert tickets and exclusive freebies.

Option 2: For just £X per month on an 24-month contract, you’ll enjoy XX Mbps great for your usage, along with over 100+ channels and catch-up services and apps like BBC iPlayer and YouTube and Anytime Chatter landline services. This package is also suitable based on your account usage.

Phone & Broadband Bundle:

Option 1: For just a total of £X per month (£X for your media and £5.00 for O2 sim) on a new 24-month contract, you’ll enjoy XX Mbps great for your usage, along with XX Chatter landline services. Additionally, this package includes an 4GB O2 sim, making you eligible for our O2 Priority benefits, such as early access to concert tickets and exclusive freebies.

Option 2: For just £X per month on an 24-month contract, you’ll enjoy XX Mbps, great for your usage, along with XX Chatter landline services. This package is also suitable based on your account usage.

Broadband & Flex TV Bundle:

Option 1: For just a total of £X per month (£X for your media and £5.00 for O2 sim) on a new 24-month contract, you’ll enjoy XX Mbps great for your usage + Your Flex service 📺 Additionally, this package includes an XXGB O2 sim, making you eligible for our O2 Priority benefits, such as early access to concert tickets and exclusive freebies.

Option 2: For just £X per month on an 24-month contract, you’ll enjoy XX Mbps great for your usage + Your Flex service 📺 This package is also suitable based on your account usage.

Broadband Bundle:

Option 1: For just a total of £X per month (£X for your media and £5.00 for O2 sim) on a new 24-month contract, you’ll enjoy XX Mbps great for your usage. Additionally, this package includes an 4GB O2 sim, making you eligible for our O2 Priority benefits, such as early access to concert tickets and exclusive freebies.

Option 2: For just £X per month on an 24-month contract, you’ll receive XX Mbps internet (Fab). This package is also suitable based on your account usage.