Hi there, you’re now chatting with Mary Joy. I’ll review the details you’ve shared with the bot and will be back with you as soon as possible. 😊


Hi there, you’re now chatting with Mary Joy. I’ll review the details you’ve shared with my colleague and will be back with you as soon as possible. 😊


While I’m checking, can I just confirm if I’m speaking with the account holder?


Thank you. Can I have your complete name please?


Thanks for your patience and clearing the security checks. I see you shared your email and mobile with the bot earlier—can I just confirm these are still up to date?