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106777624 Janine
Customer Information Details - ASCANO, JULIETA MILLARE MS A/C No : 106777624(GT) Service Id : 273689649(GT)
Janine (daughter) ci for bill adjustment|adv that she need to be authorized in the account|adv to send email at talk@globe|subs acknowledge|mantupar.7-tp
LEA CAPARAL ENAGE 277545071
LEA (ls) ci for resending of bill|email:lea_enage@yahoo.com|well verified|mantupar.7-tp
Account/FA number:900215169 Nature/Type of Charges to be credited:GOODWILL Detailed reason why customer is requesting for credit: VOC:"NUNG UNA SABI SAKIN NA NAKA GO SWITCH ACCOUNT AKO KASI GALING AKONG PLDT TAPOS NAG GLOBE AKO SABI 50% TSAKA FREE YUNG INSTALLATION TAPOS NGAYON NABIBILLED AKO NANAMAN TAPOS SABI SAKIN NUNG LAST AGENT IAADJUST YUNG 1 MONTH BILL KO PERO WALA NAMAN NANGYARE SA ADJUSTMENT" Number of times customer requested for the adjustment with same nature within the year:0 Credit Type:GOODWILL 1 MONTH MSF Bill Period or Bill number where the contested amount is reflected: BILL NUMBER 2 Reference numbers of cases forwarded for further investigation that are related to the credit (if applicable):N/A Offers/options given to the customer (if applicable, indicate Order ID if resolution includes order creation):N/A Indicate whether the customer accepted the offer or not:ACCEPTED Amount processed/ requested for adjustment (please indicate if amount indicated is with VAT or without VAT): 1898.99 WELL VERIFIED|TALKED TO LISTED SUBS|MANTUPAR.7-TP
LEA (ls) CI FOR RECONX|Php 200.00|10/17/19|BDO ONLINE|OR#: 9386|ADV TAT FOR RECONX|ADV TO MONITOR|MANTUPAR.7-TP
09171453481|Email:lea_enage@yahoo.com|Lea (ls) ci for complaining her go switch plan|VOC:"GO SWITCH YUNG SAKIN KASI DATI AKONG PLDT TAPOS 50% FOR 3 MONTHS AND FREE YUNG INSTALLATION FEE KO SABI SAKIN NUNG NAGKABIT, TINAWAG KO PA SA SALES DEPT. NYO TO PARA ICLARIFY KO SABI OO DAW KASI PINACANCEL KO NA YAN E KASI DENY NA DAW TAPOS WALA MAN LANG NAGSABI SAKIN NA NAPUSH PALA SO BEFORE NILA INSTALL YUNG ACCOUNT NA TO SA GLOBE GO SWITCH TALAGA NABULAG AKO SA PROMO KAY PINA PUSH KO NA DIN"|FOR ESCALATION|MANTUPAR.7-TP
927 525 0475 882854305
Customer Information Details - QUELISTINO, APRIL ROSE AGUARIN MS. A/C No : 882854305(GT) Service Id : 277522083(GT)
Carlo (TPA) ci for reconnection of the line|adv to go to the nearest globe store for the clarification of the account|subs acknowledge|mantupar.7-tp
SALVACION LLENADA CANDOG 277926224
09153513176|SALVACION (ls) ci for no incoming calls|account-a|no outage|all line are properly connected|for onsite|well verified|due to system enhancement subs agreed to be visited on october 22,2019|mantupar.7-tp
865769230 AJ Customer Information Details - OKUTSU, SHINGO . MR. A/C No : 865769230(GT) Service Id : 279551530(GT)
AJ (broker) ci for termination of the account|transfer to retention dept. for better assistance|mantupar.7-tp
Simon 850253972 Customer Information Details - COROCOTO, SIMON JOHN TEPACE MR. A/C No : 850253972(GT) Service Id : 273584025(GT)
SIMON (ls) ci for bill inq|adv ob: Php2,126.41|adv due date: 10/26/19|subs acknowledge|mantupar.7-tp
christine 881690437 Customer Information Details - BERTIZ JR., JAIME BATA MR. A/C No : 881690437(GT) Service Id : 277198149(GT)
Christine (Employee) ci for bill inq|adv ob: Php2,499.00|adv due date: 10/26/19|subs acknowledge|mantupar.7-tp
Nori 1057357677 TOMOHISA . TAGUCHI
maria 871257843
Customer Information Details - AHN, MA. LUISA JUMAO-AS MRS. A/C No : 871257843(GT) Service Id : 324020174(GT)
sub pay on 10-16-2019|thru globe store - manduae | amount : 6320.00 | receipt#1711
LUISA (ls) ci for reconx with payment|10-16-2019|thru globe store - manduae | amount : 6320.00 |receipt#1711|adv tat 24-48hrs|for posting|Mantupar.7-tp
Winnie wong 876089950 49654210 09065075217 Customer Information Details - WONG, WINNIE . MS. A/C No : 876089950(GT) Service Id : 273689368(GT)
09065075217|LIWAYWAY (SECRETARY) ci for no conx & NDT|ICS-A|NO OUTAGE|DONE MPR|SUBS REQ FOR ONSITE VISIT|WELL VERIFIED|MANTUPAR.7-TP
49961898 275001590 09178875788 Coleen (wife) Daniel Brian Landicho
marco 900088428 09672889917 900088428 JOHN JED MARCO SULIT MALLARI
09672889917|MARCO (ls) ci for cancellation of transfer of location|in ref to:119394946|for escalation|Mantupar.7-tp
9175346289 Jonnilyn 871566480
Customer Information Details - LIM, TONILYN PENEYRA MRS. A/C No : 871566480(GT) Service Id : 273684452(N.A.)
TONILYN (ls) ci for bill adjustment|transferred to termination dep. for better assistance|mantupar.7-tp
raquel 867908856 Customer Information Details - DUMO, RAQUEL AQUINO MRS. A/C No : 867908856(GT) Service Id : 277944609(GT)
RAQUEL (ls) ci for residential account|transfer to right dept. for better assitance|mantupar.7-tp
oriza 4973088536 Customer Information Details - ESTRELLADO, ORYZA MARTINEZ MRS. A/C No : 868867032(GT) Service Id : 493088536(GT)
ORYZA (ls) ci for idd|subs wanted to tagged today but adv subs tat is for 24 hrs|subs declined for tagging|mantupar.7-tp
Matthew 874158350 Customer Information Details - CAMBA, MATTHEW TECSON MR. A/C No : 874158350(GT) Service Id : 279440060(GT)
MATTHEW (ls) ci for transfer of location ffup|Adv tat after 24-48 hrs|adv to keep lines open|subs wanted to be transferred on 10/19/2019 ON SATURDAY|IN REF TO:PQC19100005894|MANTUPAR.7-TP
SUPNOTE|Talk to MATTHEW (ls) ci for TOL in ref to PQC19100005894 | ics active|no outage| while talking to subs the line was cut / Having a AMAZON ISSUE|mangalindan.18/tp-SME
subs requesting for installation on 10/19/2019 |19 Charmaine St. De Castro Liamzon Subdivision Pasig City || Nearest Landmark: Near Puregold|ctc:9276216314|cp: Matthew| advs escalated|mangalindan.18/tp-SME
Lara 848628054 HCA19100002233 Customer Information Details - LAGUARDIA, GERARDO VERGARA MR. A/C No : 848628054(GT) Service Id : 465199791(GT)
9163754846|Lara (wife) ci for payment extension|Ptp Amount:2,543.95|Ptp Date: October 24,2019| VOC:"nagpacheck up kasi ako ngayon nagamit ko yung pera pero sure ako sa thursday"|adv subj forwarded|Mantupar.7-tp
870284350 49656757 9954211261 Customer Information Details - OIDA, RAMILYN JOYCE VELACRUZ MS. A/C No : 870284350(GT) Service Id : 279177602(GT)
9996535930|RAMILYN (ls) ci for no conx|Ics-a|No outage|Done Mpr|int-off|dsl-off|for onsite well verified|Mantupar.7-tp
Jennelyn 900256895 119423552
MALVIN KENNETH LANDICHO NAVASCA
09178610883|Jennelyn (wife) ci for no conx|account-a|no outage|Adv onsite date on october 22,2019|adv they will rececived a 2gb and rebate|subs acknowledge|well verified|mantupar.7-tp
malvin.budt9148@globelines.com.ph
859286958 Adonis PQC19100006247 09171295852 bcr19100045916 PQC19100045916 Customer Information Details - DEL ROSARIO, GIZELLE ROSE PADUA MS. A/C No : 859286958(GT) Service Id : 277282089(GT) Adonis (SPI) ci for Transfer of line|From:BLK 2 UNIT 234 BL 2 MAKATI PRIME CITY BLK 2 UNIT 234 ST. PAUL ROAD BRGY. SAN ANTONIO MAKATI CITY NCR 1200 PHILIPPINES TO: BLK 2 UNIT 207 MAKATI PRIME CITY ST. PAUL ROAD D BRGY. SAN ANTONIO MAKATI CITY NCR 1200 PHILIPPINES|LM:PALM TOWERS|Dob:1/12/81|CTC:09171295852|EMAIL:gizellerosedelrosario@gmail.com|Same Facility|adv 550 for tol fee|adv 24 hrs for facility|3-5 working days for the completion|well verified|Mantupar.7-tp
874321710 ADONIS Customer Information Details - DEL ROSARIO, GIZELLE ROSE PADUA MRS. A/C No : 874321710(GT) Service Id : 279601121(GT) 09171295852|Adonis (SPI) CI FOR ONSITE FFUP|ADV ONSITE DATE: MKTBBREST9 / JASS-MK2-REST9 / JASSMK2015 / 10/18/19 13:00 - 20:00 |ADV TO KEEP LINES OPEN|MANTUPAR.7-TP
874108044 Customer Information Details - DEL ROSARIO, GIZELLE ROSE PADUA MRS. A/C No : 874108044(GT) Service Id : 277527016(GT) 09171295852|Adonis (SPI) CI FOR ONSITE FFUP|ADV ONSITE DATE:MKTBBREST9 / JASS-MK2-REST9 / JASSMK2015 / 10/18/19 13:00 - 20:00|ADV TO KEEP LINES OPEN|MANTUPAR.7-TP
9751249727 900177290
LENDYL RAMEL MALUYA
Cory (TPA) CI FOR BILL INQ|ADV OB|ADV DUE DATE|MANTUPAR.7-TP
995 232 3713 miriam 882343185 Customer Information Details - ., YAP FOO HUEN . MR. A/C No : 882343185(GT) Service Id : 279002165(GT)