M.ANOTA: CSINT0045 Winters3 3P informed PI deceased, cxld pol and sent mails. Suppressed mailings and no claim filed. 3P informed PI deceased, adv that pol was already cxld. Suppressed mailings and no claim filed. PI asking status of the pol/ claims, adv info PI asking details of the pol, adv info and sent dupcert in email PI asking what is the charge for, adv info and sent dupcert in email PI want to cxl pol, declined ret, cxld pol and sent cancellation confirmation in email PI want to update bill meth, sent ACF in email PI want to update bene, sent bene form in email PI want to update address/ phone number, updated it PI asking copy of the pol, sent dupcert in email PI want to file a claim, filed CCB/ CPO/ E CPO MARKETING Sent dupcert in email