holds

Hello, my name is RYZAE calling from HARRY AND DAVID. I’m calling regarding an order placed with Harry and david on 11/27/2024. May I please speak with ?

I need to let you know this call may be monitored or recorded for quality assurance purposes.

As per checking here your order cannot be delivered on your requested date. The earliest can be deliver this is on december 04, is that alright with you?

It is because of the shortage or unavailable

1st attempt routed to voicemail. Send and email.

Hello, this is a message for ”. This is with . We need additional information to complete your order placed on . Please call us at 1-800-336-7335 and refer to order number . We would like to hear from you on <<give the next business day from today's date>, between the hours of 8:00 AM and 5:00 PM Pacific Time, Monday through Friday. Again, our phone number is 1-800-336-7335 and your order number is . Thank you.

Thank you for your order.

Please accept our apology. Due to an unexpected shortage, the [ItemName] that you ordered for [RecipName] is not available to arrive by the original date requested. The soonest the item can be expected to arrive by is 12/04/2024.

We will be happy to arrange for a different gift to be sent (such as our [Suggestion_Hyperlink] or we can arrange to ship the original item as soon as it is available. Please reply to this email with your preference or call our Customer Service Department at 1-800-547-3033 and refer to order number 1000586941

We apologize for any disappointment this may cause and appreciate your understanding. We look forward to hearing from you.

Please reply to this email on how you would like to proceed with your order.