Offline Notepad View raw

Shared snapshot

REMOVAL

REMOVAL DATE CONFLICTING TO STRANDED REASON (SELLING PRIVILEGES)

Hello from Amazon Selling Partner Support,

We understand that you contacted us regarding the exact time of removal your units from Amazon fulfillment center as you have saw the "return to seller'' dated for November 20 conflicting to the 60 days stated on the stranded reason.

After carefully reviewing your account, note that your units will be returned to you/removed from Amazon FC by November 20,2024 as it based on 90 days policy for removal orders. In which, the units from stranded inventory will be automatically removed/returned to seller after 90 days if there is no removal order created by the seller.

Moreover, the October 21, 2024 or the 60th day of your account deactivation is based on Amazon policy about the removal of units from Amazon FC if the account will not be reactivated during the given time period for sellers.

Therefore, be advised that you must create a removal order before October 21st or your inventory will be disposed of.

For more information related to this topic, you may visit the help page below:

Remove inventory overview https://sellercentral.amazon.com/help/hub/reference/G200280650

REMOVAL AFTER BIN CHECK

Hello from Amazon Selling Partner Support,

We understand that you are requesting to conduct a bin check on FC ABQ1 for FNSKU --- as your customer received the wrong variation of an item from their order -------- .

After our thorough investigation, we have found out that the customer reported defect has been confirmed. And since the defect has been confirmed, you may now proceed to creating removal order for the units by following the steps below:

  1. To remove an item, you can check the items you would like to remove and select: "Create removal order" from "Action" on selected. Alternately, you can select "Create removal order" from the listing's "Edit" menu.

  2. On the following page, you will see two options available: a. Ship-to address: Return to the address mentioned b. Dispose: Destroy

  3. Click Ship-to address to create a Removal Order.

  4. Add the quantity and then click Continue.

  5. Click "Place Order" to complete the request.

Removal order is a way for sellers to verify the labeling of the product if it was accurate or not and might as well to confirm if there are any other product defect present. Moreover, if you believed that preparation and labeling was done mistakenly by Amazon, kindly provide us the shipment ID related to the FNSKU B09X3FZ3LS , in order for us to proceed again for another investigation.

For more information related to this topic, you may visit the help page below:

Remove inventory from a fulfillment center https://sellercentral.amazon.com/help/hub/reference/G201436560