MAT & F-MAT Spiel

Response Type

Phone

MAT Registered Late Notification

• "Please accept our apology as you received your “Missed A Toll” notification email after the five-day grace period. Please provide us with the date of travel and license plate number for further research. Once you provide us with the requested information, we will honor the $1.50 administrative fee plus the amount of the toll."

MAT Registered No Notification

• "At this time the trip is no longer available for payment as a missed toll. An unpaid toll invoice will be sent; however, since you registered to receive a "Missed A Toll" notification, we will be able to reduce the administrative fee(s) to a $1.50. Once the invoice is received, please contact us to have the reduction processed."

Future MAT Notification Offer

• "Would you like to register for our future Missed a Toll notification? In case you travel again in the future, we will send you an email before it progresses to an invoice."

MAT No Violation

• "The toll amount should be ready for payment within 48 hours of your trip and you can make payment within 5 days for a missed toll before an invoice to be issued."

DMV Look up

• "We show xxx trip/s from date to date taken on 495/95/395 Express Lanes with $1.50 administrative fee per trip."
• "To avoid further penalties or additional fees continue to stay on the line to complete the payment process with me."