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Commitment to Quality Customer Service
• Since 1959, AmeriGas' vision has been to provide the safest, most reliable, and most responsive propane service in the nation. We use the size of our organization to our customers' advantage every day. We stay true to our grass roots by offering the friendly smiles and personal attention found at local family businesses.
• AmeriGas recognizes value in the use of excellent telephone skills. All customer interaction units have adopted the standards of excellence for all employees. By following these standards, you will not only assist with our quality customer service objectives, but you will save yourself time and enhance your value to the company and the customers you serve.
• While interacting with customers and co-workers, it is important to use these skills consistently. Based on the commitment to quality and safety outlined in the AmeriGas vision, each of us has a responsibility to ensure that every customer has a positive experience each time they contact any department at AmeriGas.
• This training provides basic customer interaction techniques that are proven to work. Through routine use of these techniques, you will develop the ability to be successful in delivering quality customer service consistently.
FOUNDED IN 1959 30TH LAGEST FLEET IN AMERICA WITH OVER 8600 TOTAL VEHICLES
AMERIGAS CORE VALUES SAFETY RESPECT INTEGRITY RESPONSIBILITY RELIABILITY EXCELLENCE
AMERIGAS HAS A CORE SET OF SIX VALUES THAT PROVIDE THE FOUNDATION FOR WHO WE ARE AND HOW WE OPERATE.
WE BELIEVE THAHT SUSTAINABLE, RELIABLE AND AFFORDABLE ENERGY SOLUTIONS ARE A NECESSITY FOR OUR CUSTOMERS AND COMMUNITIES
WE STRIVE TO DELIVER THIS FUNDAMENTAL NEED, WHILE ENCHANCHING THE QUALITY OF LIFE OF OUR EMPLOYEES CUSTOMERS AND THE COMMUNITIES WE SERVE