Information of products 
- Thank you for reaching out. I understand that learning more about a product is an important part of the decision-making process, and I'm here to make that as easy and informative as possible for you. 

Wanted to be part of Celebration Passport 
- I completely understand your interest in being part of the Celebration Passport program, especially with the benefit of enjoying free standard delivery throughout the year. It’s a great way to make the most of your purchases, and I'd be happy to provide our terms and conditions. 

Why the customer need to pay for standard delivery 
- I completely understand your concern about the standard delivery charge. I know that additional shipping costs can be frustrating, and I’ll be more than happy to gave you our 50% discount for the standard charge.