LOST MCF

Number of SP's Intent: 1 Enumerate the Seller intent:

• The seller is requesting assistance regarding an order with the ID S01-0516760-4760408.

Research Done:

• no access to tool

• Failed to fetch Order Details. You do not have the permissions to perform this action. Please consult this guide to get the permissions you need.

  Actionable? - yes 
  Information? -yes 
  

Seller Emotion: N/A Seller provided identifiers or documents: Order ID: ---

Skill: M@ / FBA Contact Marketplace: US Paragon workflow (PWF): FBA & MCF FBA & MCF Programs Multichannel Fulfillment (MCF) - Order Shipping, Delivery, and Reimbursement Issues

Is there applicable Baozipu? no If yes, Baozipu title: none Help page link: N/A SOP link: Multichannel Fulfillment and Global Supply Chain Program Orders FAQ https://paragon-na.amazon.com/hz/codex/?id=GPLPMZL5AUL6HBNJ&layer=US&referrer=Paramount

Handle a Reimbursement Claim for a Multi-Channel Fulfillment Order https://paragon-na.amazon.com/hz/codex?id=GXT35F9JJQAMCVYX

Partner Transfers to Internal Associates FBA https://paragon-na.amazon.com/hz/codex/?id=GRJZZVE7BJPGGCAV&layer=Published/US&locale=en-US

Tool link: Shipment Injection Console https://na.console.mcf.amazon.dev/order/S01-0516760-4760408

COO Merchant ID: 15543579402 Origin Country: SG https://paragon-na.amazon.com/hz/diagnostic/show?resourcePath=GlobalSellingSupportPreferences&diag_run_id=d52b1ba0-24fa-4a6b-9565-8466eee462f5

Was I able to address the SP's Intent?: no, transfer to sesu-us-fba-ecm-reg-tfr-eng@amazon.com