"OPENING SPEIL"

Good day you have reached TalkTalk Technical Department. My name is Melodgen and I hope you are doing well today. We do apologize for keeping you waiting on the line, as we have a high volume of chat. How may I assist you today?

Good day you have reached TalkTalk Technical Department. My name is Melodgen and I hope you are doing well today. We do apologize for keeping you waiting on the line, as we have a high volume of chat. I can see that you are having an issue with your --, can you please tell me more about it so I can assist you further on this?

Good day you have reached TalkTalk Technical Department. My name is Melodgen and I hope you are doing well today. We do apologize for keeping you waiting on the line, as we have a high volume of chat. I can see here that you have been communicating from our Bot, in this case please allow me 3-5 minutes to read previous chat so that I am fully aware of your concern. Please stay connected.