OUTPLACE - MON FLE QUEUE // Hello, Thank you so much for picking up my call, My name is Cloud Joseph from 1-800-Flowers. I'm making this call regarding on your order for [Recipient's Name] and our local affiliated shop in your recipient's delivery area can not fulfill the arrangement because we are receiving a high volume of orders since christmas is coming/because the recipient's address is too far away from the florist. Therefore if you'd like, we can offer a vendor item that is similar to your original order. Have the same value, and same looks. However if it's a higher value there will be no additional cost for you and we will cover that. How does that sound?