WINE EMAIL TEMPLATE

FOR HOLDS OF 837

Thank you for your recent order.

We are very sorry. We are holding your order because due to [State: Arizona, Hawaii, Indiana, Kansas, Massachusetts, Michigan, Ohio, Wisconsin, Georgia] state restrictions, in order to ship wine gifts, we must have your date of birth and the date of birth for [RecipName].

Please refer to your order number [OrderNumber] when calling us at 1-800-282-4200 or when e-mailing us. To continue with your order, we need to hear from you within 24 hours, please.

We apologize for any inconvenience this may have caused. Your satisfaction is very important to us, and we look forward to hearing from you soon.

FOR HOLDS OF 838

Thank you for your recent order.

We are very sorry. We are holding your order because [State: Arizona, Hawaii, Indiana, Kansas, Massachusetts, Michigan, Ohio, Pennsylvania, South Dakota, Wisconsin, Georgia] restrictions require that we must have confirmation of your age by obtaining a government issued ID (i.e. driver’s license) containing your name and date of birth in order to ship wine gifts. You may fax a copy to (877) 233-2300 or email a copy to winesupport@harryanddavid.com.

Please refer to your order number [OrderNumber] when calling us at 1-800-282-4200 or when e-mailing us. To continue with your order, we need to hear from you within 24 hours, please.

We apologize for any inconvenience this may have caused. Your satisfaction is very important to us, and we look forward to hearing from you soon.