Order Change CSIs;
What Can Be Changed
The following information can be changed: customer information, recipient information, product, promotion, card message, and delivery date.

FPT Orders;
Changes requested on the day of delivery (before 8:00 PM recipient time) require florist permission.

GPT Orders;
The order status determines what changes are possible—review it carefully before proceeding.

Order Change Cancel Cutoff;
This shows when holiday orders can or cannot be changed or canceled by phone, including FPT and GPT orders and special exceptions.