5492797

DISPUTE ID 5492797/ 5492797-1. CH disputing 4 Debit UT amounting $131.40 with Playstation Network and PlayStation. No claim cancellation. No Merchant Credit found as of this time. As per Penny, Card stolen . PIN STATED AS "Pin not stored". Disputed card ending 6321 is closed. Case decision: CB initiated. VROL Case #: 2281370913, 2281370914, 2281370915 .
OVERALL INVESTIGATION: No PII changes captured within UT timeline. No signs of ATO. There is freezing of the disputed card within the UT timeline. However, No funding event prior to the authorization of the disputed transaction. With fraud alerts. High ending balance after the authorization of the last disputed transaction. Galileo deny code 46, 59 was captured with the disputed merchant. Galileo deny code 46 was captured within the UT timeline but not related with the disputed merchant, however, they are on the disputed card ending 6321. RTA response code 59, 46 and 85 was captured with the disputed merchant. RTA response code 46 was captured within the UT timeline but not related with the disputed merchant, however, they are on the disputed card ending 6321. Penny response code 46 was captured within the UT timeline but not related with the disputed merchant, however, they are on the disputed card ending 6321. Penny response code 46,59 was captured with the disputed merchant. RTA: AVS RESULTZ AVS RESULTZ AVS RESULTZ AVS RESULTZ VISA: AVS Result: Z ZIP matches, address does not AVS Result: Z ZIP matches, address does not AVS Result: Z ZIP matches, address does not AVS Result: Z ZIP matches, address does not MCO not initiated. Merchant is on the DNC list. There is no enough evidence to deny the claim. Final resolution, error found. Proceed to chargeback. Sent ZD #57633859 for PVC issued. Case ongoing. 🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀🎀 UT TIMELINE: 2022-11-06 to 2022-11-12 TRXN TYPE: Moto 7 Entry Mode 10 Moto 7 Entry Mode 10 Moto 7 Entry Mode 10