=============== E change lang ang amount=========== I truly appreciate your patience—it means a lot. As per checking here, the reason why you have -$29.38 in your account because you have a cod amounting of $61.14. By that, since you keep the cash we will deduct it from your future earnings which is today. It means that today you have an earnings of $14.51, $9.50,$7.75 since you get $61.14 we need to deduct it and you still owe us -$29.38 since you received the cash.

Since there was a Cash on Delivery (COD) order on November 18, you're expected to collect the payment directly from the customer. That cash that you collect and keep is then deducted from your future earnings, which is why it doesn’t show up as an additional payout. We can see here that you still owe DoorDash with -$0.56 and this amount will also be deducted in your future earnings.

Moving forward, if the app prompted you a cash on delivery order, please do not marked the order as completed yet if you are not able to collect a cash as this cash on delivery will be deducted from your earnings as the cash that you will be able to collect from the customer will be deducted from you.

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You Keep the Cash You Collected

The money you received from the customer for the order total is yours to keep!

1. Keep the Cash: You hold onto the physical money the customer gave you for the cost of the food/order.
2. DoorDash Adjusts Your Balance: DoorDash will automatically deduct that exact amount (the order total) from your next payout (either your Fast Pay or your weekly direct deposit).

In short: You keep the cash to cover the cost of the order, and DoorDash adjusts your balance accordingly. It all balances out.