"We don't have a specific amount of tolls because we use dynamic pricing. That’s why toll prices may change throughout the day, based on traffic patterns and customer demand.
"Toll prices are listed on the white and purple signs leading up to and on the Express Lanes, so you can be able to check and identify how much is the charge of your trip."
If a customer pushes for more information about how the system works:
reply with:
"Dynamic pricing is designed to keep drivers moving on the Express Lanes. The system considers car density, speed and numerous other fac.
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