Temp Check

Once cx replied thank you:

I should be the one thanking you for giving me a chance to assist you, Emma and I hope that your previous experience won't affect the way how I assist you today. It's been a pleasure assisting you as a valued customer of TalkTalk. I hope I have managed to address all of your concerns today. Before we end this chat, are you satisfied with the resolution and TalkTalk support you've received today?

CONFIRM IF FURTHER ASSISTANCE IS NEEDED Is there anything else that I can do make this an exceptional customer experience for you?