5815259

Dispute ID: 5815259. CH disputing 1 Debit Unauthorized Transaction from Get Scituo Burn for $39.97. Reg E. No merchant credit found relating to the disputes. No claim cancellation. As per Penny card IN POSSESSION AT THE TIME OF PURCHASE. PIN MEMORIZED. Disputed card ending 5320 is closed. Case Decision: DENIED VROL CASE NUMBER: 2298937245 Overall Investigation: MCO initiated and a representative named Elizabeth validated the CH's name, and physical address matched the records on file. The transaction is all about a sweepstakes raffle/ PLAY ON DEMAND AS A PRIZE. RTA, Penny, and Galileo deny/ response code 46 and 59 within the UT timeline but not related with the disputed merchant however they are on the disputed card ending 5320. No fraud alerts. Disputed merchant is abnormal. No freezing, unfreezing of the disputed card within the UT timeline. RTA response code 59 was captured with the disputed merchant. RTA response code 85,46 was captured within the UT timeline on the disputed card not relating with the disputed merchant. RTA: AVS RESULTZ. VISA: AVS Result: Z ZIP matches, address does not. No PII changes captured within UT timeline. NO SIGNS OF ATO. There is enough evidence to deny the claim. Final resolution, no error found. Sent final letter ZD #59542831. CASE CLOSED.

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Initiated MCO talked to an agent named ______ and validated the the CH first name and physical address. The transaction is all about ....

Initiated MCO talked to an agent named ______ and validated the the CH first name and physical address matched in our record on file. The transaction is all about ....