DISPUTED ID: 10550710

Investigation: Denial:

• With previous transaction, Merchant is normal
• Dollar amount is abnormal
• Spending velocity is normal
• With history from Google. Disputed transaction has entry mode 10 credential on file without response code 85 captured during the authorization of the disputed transaction. No signs of phone or device lost for the online account to be compromised.
• With Recurring flag
• With high ending balance
• Observed a valid undisputed card present EMV transaction with PMT*OH BUREAU MOTOR VE, COLUMBUS, OHUS on 2023-06-23 12:18:03.
• Suspicious declined codes- Observed suspicious deny/response code 78, 51, 46 ,10 with the same disputed card.