Shared note

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: uber direct issues Trip Details: n/a PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB:https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM Order ID: n/a Chronicle Link: N/A Transferring To: UBER DIRECT JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: uber direct issues Trip Details: n/a PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB:https://uberkb.lightning.force.com/articles/en_US/Knowledge/Phone-Routing-Guidelines-NORTHAM Order ID: n/a Chronicle Link: N/A Transferring To: UBER DIRECT JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A ####################### User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################

User Authentication Successful: Yes User Concern: Trip Details: PureCloud URL: Callback URL: n/a #LOB: US Courier CX Resolution Provided: Step#N/A / CANCELLING THE ORDER #KB: Order ID: Chronicle Link: N/A Transferring To: NA JIRA/SR: N/A Outbound Contact Link: N/A #######################