working on ask.// faith designs ga p sent us a message stating arrangement is in a vase basket christmas container etc...// check wir and szp found none.// too late to call shops.// called customer about the substitution.// customer approve ++++++++++++++++++++++++ working on ask.// achara florist and fine gifts sent us a message stating we will need a total of $150 to fill and deliver as requested.// checked wir and szp found none.// too late to call shops.// to fulfill and ensure the delivery we approve the price change of 134.98 to 150.00.// ++++++++++++++++++++++ working on ask.// samantha rose designs sent us a message stating this is an unjust replacement the original was delivered check photo at time of dlc pay in full 79.99.// as per checking the customer complained about delivered wrong , claiming flowers/plants and the reason was 'incomplete/ missing/ size.// send message to shop. working on ask.// a touch of yellow sent us a message stating hello, this arrangement is for delivery tomorrow. please respond with the requested information or cancel asap. thank you.// called customer to ask if the address is a for residential or funeral 5373, but routed to voicemail.// leave a detailed message// sent message to shop that we're still waiting for the customer to respond. working on ask.// veldkamps sent us a message stating please cancel this order as it is duplicate. thank you.// as per checking the csi the two order is just same arrangement but have different recipient.// send message to shop. ++++++++++++++++++++++ working on ask.// sharmas florist sent us a message stating too late for same day delivery, please confirm if we can deliver tomorrow. thanks.// called customer to ask permission of changing the delivery date.// the customer approve and ask if it's possible to be delivered at 5:30 PM send message to the shop.// sup id 5373 jasmine gardens p working on ask.// al madina floral and gifts p sent us a message stating unfortunately, we will be unable to meet the customers request of 9AM delivery. kindly send us a cancel for this order and find another shop.// called customer 5373 routed to voicemail.// leave a detailed message.//check wir found jasmine gardens p transmit and resend the order.// send can message to the shop. the botany shop florist working on ask.// marina floral design p sent us a message stating we are closed weekends. may we deliver tomorrow?// checked wir found the botany shop florist transmit and resend the order.// send can message to previous shop.// delete message from queue. albertsons floral #4187 working on ask.// tom thumb floral #1784 sent us a message stating hello, i'm sorry but we are not going to be able to fill this order, please send us a cancellation request. thank you.// checked wir found albertsons floral #4187 transmit and resend the order.// send can message to shop.// delete message from queue. working on ask.// a flower shop sent us a message stating our money tree min is $150 to that zip code. let us know or cancel. thanks.// checked wir and szp found none.// to fulfill and ensure the delivery we approve the price change to 150.00.// sup id 5373 working on ask.// 1-800 flowers dallas fl-316 sent us a message stating this order will be delivered saturday before 10 AM.// as per checking the order notes the previous agent already called the customer and funeral but both don't know the information.// the funeral will call back to us when they got more information.// no more action needed. working on ans.// safeway floral #2645 sent us a message stating we actually redelivered a new arrangement today, picked up the old one (it was perfectly fine actually) and hopefully the customer is happy now.// as per checking the order is delivered already.// no more action needed.// delete message from queue. working on ask.// roses enfinity florist llc sent us a message stating will deliver tomorrow.// as per checking the order notes, the previous agent already process a full refund as the customer is insisting on full refund.// send can message to shop.//5373 one rose florist working on ask.// roses enfinity florist llc sent us a message stating florist choice.// checked wir found one rose florist transmit and resend the order.// send can message to previous shop.// delete message 5373 flowers by lorena p working on ask.// conroy's flowers f-24 rancho cucamonga dnc sent us a message stating this location is out of our delivery zone.// check wir found flowers by lorena p transmit and resend the order.// send can message to previous shop.// delete message 5373 william neal flo reilly. flo 06606 66 lance circle 2033729509 261011 A10807 working on ask.// conroy's flowers f-24 rancho cucamonga dnc sent us a message stating this location is out of our delivery zone.// check wir found flowers by lorena p transmit and resend the order.// send can message to previous shop.// delete message 5373 Merry Christmas- Love Love 6027235109 4744880025296136 edward burgess stephanie garvin 207 fryston Lane 29016 803 8179483519 To My Beautiful Queen Happy Holiday From Your King every moment with feels like a dream. everyday with you makes me love you more 5524860213509451 1227 7576751947 183908 4010c 0829 Mary joe golomboski 6102796028 golomboski 614010108408 LVD 1. chris caracatta, ryan caracatta , blake 609 GAWAIN rd 19462 w01005924404732 339922496 \