REMOVAL - DAMAGED

Hello from Amazon Selling Partner Support,

We understand that you contacted us to investigate and request for reimbursement for the removal r/fDLoGzGs.

We have investigated the removal order: r/fDLoGzGs and discovered the following units were in an unfulfilled status of Customer Damaged or Defective.

Based on the information available to us at the moment, we are not able to proceed further for a reimbursement.

Please be informed that Amazon does not accept responsibility, or reimburse for returned items that are damaged by a customer, subject to recall, are defective or in violation of Amazon policies, or other similar reasons.

The following units are ineligible for reimbursement: ASIN B07R63D3RF

If you believe your items were incorrectly classified as Customer Damaged or Defective, and that the damage had been caused by other agents based on the actual condition of the products returned to you, you can request another review by reopening this case. In order for us to review your request, you must provide the following information:

1. Description of the issue and why it is not Customer Damaged or Defective
2. Full image(s) of the unit(s)
3. Images of the tracking labels or packing slips from the packages that contained the item

For more information, please view the following help pages:

Reimbursement Policy: https://sellercentral.amazon.com/gp/help/200213130

Service terms: https://sellercentral.amazon.com/help/hub/reference/G1791