OCTOBER 23, 2019 · Offline Notepad

Mark christian ilagan 872395266

Customer Information Details - ILAGAN, MHAR CRISTIAN ARAGO MR. A/C No : 872395266(GT) Service Id : 279609035(GT)

09063251871|MHAR (ls) ci for no conx|ICS-A|WITH OUTAGE|OUTAGE ID: 2019101219|ADV TO KEEP LINES OPEN FOR THE FEEDBACK|MANTUPAR.7-TP

9063966031 878657964 Customer Information Details - ABANTO, JETHRO AL XAVIER LUALHATI MR. A/C No : 878657964(GT) Service Id : 277568157(GT)

JETHRO (ls) ci for reconx|adv line status: O - ONE OR MORE LNES PEND RECON-TD|adv tat for reconx|adv to wait until 2:30pm|escalated|Mantupar.7-tp

9177915179 858810622 49783253

Customer Information Details - MENDIOLA, SAMANTHA JOSEFINE LEDESMA MRS. A/C No : 858810622(GT) Service Id : 275080378(GT) 09177915179|SAMANTHA (ls) ci for No conx & NDT|ICS-A|NO OUTAGE|DONE MPR|LOS-RED|FOR ONSITE|WELL VERIFIED|MANTUPAR.7-TP

Katrina 881267033 9178966733 FCW19100000612

Customer Information Details - GERONGA, KATRINA GOJAR MS. A/C No : 881267033(GT) Service Id : 277943073(GT)

KATRINA (ls) ci for Transfer of location with downgrade of plan|From: UNIT 2622 SOUTH TOWER FLAIR TOWERS RELIANCE ST COR PINES ST BRGY HIGHWAY HILLS MANDALUYONG CITY NCR 1550 PHILIPPINES to: 5-11 A | CALLEJON 5 C.SUAREZ ST. SUAREZVILLE MAYBUNGA PASIG CITY | LM: STARBUCKS| PUREGOLD| From: VM7286 - 2499 50MBPS UNLI VDSL to: 1899 20mpbs UNLI GPON| WAIVED DOWN GRADE FEE IN REF TO:FCW19100000612|CTC:9178966733|EMAIL:gerongatrina@gmail.com|DOB: 01/03/1998|DONE FACILITY CHECKED SERVICABLE IN GPON|ADV 3-5 WORKING DAYS|ADV TOL FEE OF 1000 AMORTIZED FOR 3 MONTHS|WELL VERIFIED|MANTUPAR.7-TP

857625572 MFA19100017614 Customer Information Details - BISCOCHO, ISABELITA PUBLICO MS. A/C No : 857625572(GT) Service Id : 279545965(GT) ISABELITA (LS) CI FOR DEACTIVATION OF SPOTIFY|AS PER SUBS REQ|WELL VERIFIED|MANTUPAR.7-TP

9154939739 liza 787131401 900310900

Liza (EMPLOYEE) CI FOR ACCOUNT NUMBER|NOT LISTED SUBS|ADV THERE IS NO BILL YET IN THE ACCOUNT|THERE IS NO ACCOUNT NUMBER AND LL NUMBER IN THE ACCOUNT|ADV TO MONITOR EMAIL FOR THE BILL|ADV TO CALL BACK|SUBS ACKNOWLEDGE|MANTUPAR.7-TP

9178949147 EMILY 900226172
Emelie Caalim Arca Plan 2899 Go UNLI 100Mbps 112, ., Camia St., Ayala Alabang Subd., Muntinlupa, Metro Manila, 1780, Philippines, 09274737222 210 Madrigal St., AYALA VILLAGE ALABANG SUBDIVISION, MUNTINLUPA METRO MANILA

Emelie (LS) CI FOR TOL|FROM: 112, ., Camia St., Ayala Alabang Subd., Muntinlupa, Metro Manila, 1780, Philippines, TO: 210 Madrigal St., AYALA VILLAGE ALABANG SUBDIVISION, MUNTINLUPA METRO MANILA |LM:TOWN CENTER|DOB:7/2/1980|CTC:09274737222|EMAIL:elie_0702@yahoo.com|ADV TOL FEE 1000 AMORTIZED FOR 3 MONTHS|ADV 24 HRS FOR FACILITY CHECKING|ADV 3-5 WORKING DAYS|WELL VERIFIED|MANTUPAR.7-TP

277545936

789307644 277986473 9154939739 900303286 Liza (EMPLOYEE) CI FOR ACCOUNT NUMBER |adv account number:900270367|for payment purposes|well verified|MANTUPAR.7-TP

277441756 MARIANO 09064828704 MARIANO LICAYO CALAOAGAN

MARIANO (ls) Ci for plan upgrade|from:Plan 1899 Go UNLI 20Mbps|to: PLAN 2899 100 MPBS UNLI GPON|AS PER SUBS REQ|FREE CONTENT: HOOQ,IFLIX,FOX+,AMAZON,DISNEYLIFE FOR 6 MONTHS|ADDRESS:, 17, ., 14th Ave.Cubao, Socorro, Quezon City, Metro Manila, 1109, Philippines|LM: BACK OF BRGY HALL AND NEAR AT CAMP AGUINALDO GATE 1|DOB:1/28/1966|CTC:09064828704|EMAIL:marianocalaoagan@yahoo.com|ADV 24 HRS FOR FACILTY CHECKING|ADV 3-5 WORKING DAYS|WELL VERIFIED|MANTUPAR.7-TP

2 7754 9711

Sharmaine 874898904 09273203574 49793346 Customer Information Details - ANYAYAHAN, SHARMAINE MERCADO MS. A/C No : 874898904(GT) Service Id : 277170152(GT) 9273203574|SHARMAINE (ls) ci for slow browsing|ics-a|no outage|done mpr|deleted session|speedtest: 39.00 mpbs download|voc:"Pag 6pm na bumabagal na yung conx"|for onsite|well verified|mantupar.7-tp

9276323942 FAMELYN 870185095

Customer Information Details - DEL ROSARIO, FAMELYN CAPINO MS. A/C No : 870185095(GT) Service Id : 465411351(GT)

FAMELYN (ls) ci for transfer of location|FROM:BLK 20 LOT 1 . . VIVAHOMES SUBD. BRGY. SALAWAG DASMARINAS CAVITE 4114 PHILIPPINES|BLK 41 LOT 13 PHASE 2 DASMA 1 GOLDEN CITY SALAWAG DASMARINAS CAVITE|LM:WATSON|DOB:2/19/96|CTC:09468786262|EMAIL:klein6888h@gmail.com|ADV TOL FEE OF 1000 AMORTIZED FOR 3 MONTHS|ADV 24 HRS FOR FACILITY CHECKING|ADV 3-5 WORKING DAYS FOR COMPLETION|WELL VERIFIED|MANTUPAR.7-TP

9950461329 dandy.ycxk5342@globelines.com.ph PATRICIA 900139064 DANDY COLINDRES GALLEGO

Account/FA number:900139064 Nature/Type of Charges to be credited:GOODWILL Detailed reason why customer is requesting for credit: NO INTERNET CONNECTION Number of times customer requested for the adjustment with same nature within the year:0 Credit Type:GOODWILL Bill Period or Bill number where the contested amount is reflected:3 Reference numbers of cases forwarded for further investigation that are related to the credit (if applicable):"LAGI NA LANG NADIDISCONNECTBYUNG INTERNET NAMIN BAYAD NAMAN KAMI ON TIME" Offers/options given to the customer (if applicable, indicate Order ID if resolution includes order creation):N/A Indicate whether the customer accepted the offer or not:ACCEPTED Amount processed/ requested for adjustment (please indicate if amount indicated is with VAT or without VAT):PHP 1699.00 VAT INCLUSIVE WELL VERIFIED|TALKED TO LISTED SUBS|MANTUPAR.7-TP

277209458

Katrina 860655643 49795517 Customer Information Details - NGO, KATRINA LYNETTE GAN MS. A/C No : 860655643(GT) Service Id : 275080048(GT)

09178142244/09178130922|KATRINA (ls) ci for no conx & ndt|ics-a|no outage|done mpr|los-red|for onsite visit|well verified|Mantupar.7-tp

Paolo 868520337 9052669748 49796064 / 1 Customer Information Details - PASCUAL, ALYSSON JEANNE UY MS. A/C No : 868520337(GT) Service Id : 279034615(GT) 9052669748|PAOLO (BROTHER) CI FOR NO CONX|ICS-A|NO OUTAGE|DONE MPR|LOS-RED|VOC": NAPUNTAHAN NUNG NAKARAAN KASO 20 MPBS LANG TAPOS SABI NG TECH NA BABALIK DAW INTO 100 FOR AN HOUR PERO NGAYON TOTALLY WALA KAMING CONX|FOR ONSITE|WELL VERIFIED|MANTUPAR.7-TP

Myrna 277916162 49796144 Customer Information Details - VERGARA, MA. SABINA LOPEZ MRS. A/C No : 875208077(GT) Service Id : 277916162 (GT)

09175119426|SABINA (ls) ci for no conx & ndt|ics-a|no outage|done mpr|los-red|for onsite|well verified|mantupar.7

ROMEL 276254807 BDM19100045745

Customer Information Details - CARDANO, ROMMEL CHANGCO MR. A/C No : 848829233(GT) Service Id : 276254807(GT)

ROMMEL (ls) ci for mobile number|:9951551989|well verified|mantupar.7-tp

ROMMEL (ls) ci for bill inq|Adv over due balance amounting to: 3,135.46|subs acknowledge|mantupar.7-tp

9157984849 861787268 John 9989518473 Customer Information Details - REYES, NARCISO JON JON QUINTO MR. A/C No : 861787268(GT) Service Id : 465717586(GT)

9989518473|Jon (Cousin) ci for no conx|with outage|outage id: 2019101171|adv to keep lines open|Mantupar.7-tp

Jermine 73698347 49797422 Customer Information Details - WONG, JERMYN LANUZA MR. A/C No : 864048902(GT) Service Id : 273698347(GT)

9178398839/9178019235|JERMYN (LS) CI FOR NO CONX & STATIC LINE|ICS-A|NO OUTAGE|DONE MPR|RECURRING TROUBLE IN REF TO:49686664|VOC:"NAAYOS NA NUNG NAKARAAN AND PATI YUNG CONX KO NADADAMAY THEN MERON NANAMAN MAINGAY DIN YUNG LINE MISMO SA TELEPHONE NAG CRACK TONE SYA"|FOR ONSITE|WELL VERIFIED|MANTUPAR.7-TP

9088968590 IVAN 900044026

IVAN (ls) ci for job order number|adv already escalated report|adv tat after 24 hrs for the feedback|adv to call back for tom|in ref to: 250289141|mantupar.7-tp

9063251871 marcus 872395266 PQC19100008298 PQC19100008298 Customer Information Details - ILAGAN, MHAR CRISTIAN ARAGO MR. A/C No : 872395266(GT) Service Id : 279609035(GT)