Goneaway form:

Hi, this is Joy Ann from Virgin Media. We'd like to inform you that a new customer wishes to transfer their services to your current address. If you are planning to move out, you may either respond to this SMS or go through this link to be connected with one of our representative.

https://www.virginmedia.com/help/moving-home?UnresponsiveMoving=&aws_connect_open=liveChatContactBarHoldingPage