OFFER LESS EXPENSIVE ARRANGEMENT
You're very sweet thinking of making ( name of recipient) smile. I have a perfect gift for you which I'm sure fits your budget but will make her feel special! I have ( name of arrangement and components) and this is only for ( price) Let's go ahead and get this!'' SCRIPT FOR ZCCO I want to make sure everything goes smoothly with your order. At the moment, none of our partner florists in that area are available for same-day delivery, but we can guarantee next-day delivery if we proceed now. To avoid any further delays, I suggest we go with an arrangement that’s available for next-day delivery—something meaningful and just as appropriate for the occasion. I’m ready to guide you through the best options available.
The specific arrangement you requested is currently unavailable due to limited flower supply, but we can prepare something similar for next-day delivery. Would you like us to send one in the same color and style?
Our partner florists are fully booked for today, but we can still send something equally thoughtful and beautiful by tomorrow. Can we go ahead with a similar design?
OFFER LESS EXPENSIVE ARRANGEMENT
You're very sweet for thinking of making [Recipient’s Name] smile. I have the perfect gift in mind that fits your budget and will absolutely make her feel special! It’s called [Name of Arrangement], featuring [List of Components], and it’s available for only [Price]. Let’s go ahead and get this prepared for her!
IF YOU WANT TO OFFER A BEST SELLER FOR AN OCCASION
"I’d like to offer you one of our best sellers for the occasion. It includes [mention the components] along with a balloon, all for just $[price]. Shall we go ahead and get this for you?"
IF THE CUSTOMER ALREADY HAS A PRODUCT IN MIND*
"That’s a great choice! This item is composed of [mention the components]."
SECOND OFFER TO ENHANCE THE ARRAGEMENT:*
"By the way, this arrangement would look even more special with a box of chocolates or a teddy bear. Which would you prefer?"