Tools Link

Tools LinkS MOUNTAIN GUIDE: https://vailresorts.zendesk.com/hc/en-us/articles/9401602448283-Mountain-Guides-

PROMO BULLETIN https://vailresorts-my.sharepoint.com/personal/alexandragrace_miral_vailresorts_com/Documents/Microsoft%20Teams%20Chat%20Files/Weekly%20Learning%20%20Bulletin%20W9S9.pdf

INTERACTION REPORT: https://www.tpcdm.com/Report/InteractionReport

New Contact list : https://vailresorts-my.sharepoint.com/personal/dexter_cadayona_vailresorts_com/Documents/Microsoft%20Teams%20Chat%20Files/Vail%20Resorts%20Contacts%20(3).pdf

RENTAL SHOP: https://vailresorts-my.sharepoint.com/:p:/p/kimberlyjane_endres/ERwFKZkTIs5DlmqRLV47jf4B1viIxyK-yqpNF9ZHEgYSlA?wdOrigin=TEAMS-ELECTRON.p2p.bim&wdExp=TEAMS-CONTROL&wdhostclicktime=1674407002150&web=1

VRR DIRECTORY: https://vailresorts-my.sharepoint.com/:x:/r/personal/alsen_manalastas_vailresorts_com/_layouts/15/Doc.aspx?sourcedoc=%7B696FD8E6-B284-4F34-84D7-992CC5F24682%7D&file=VRR%20Store%20Directory.xlsx&action=default&mobileredirect=true

ZENDESK https://vail.zendesk.com/agent/dashboard

RENTSKIS CALLCENTER https://vailresorts.zendesk.com/hc/en-us/articles/12037620136603-Finding-the-Guest-Connect-abbreviation-for-the-Urban-Resorts-VURR

PASS MATRIX NEW PASS MATRIX: https://vailresorts.sharepoint.com/:x:/s/2019.2020CSS/EWEYUNWy6NFNs_FdZEcpzpYBIIw8rJrKBYHalEVGLCjJwg?wdOrigin=TEAMS-ELECTRON.p2p.p2p&wdExp=TEAMS-CONTROL&wdhostclicktime=1680020345078&web=1

OLD PASS MATRIX https://vailresorts.sharepoint.com/:x:/r/sites/2019.2020CSS/_layouts/15/Doc.aspx?sourcedoc=%7B79F62304-6D59-410A-842A-BEF86D05086A%7D&file=FY23%20Pass%20Matrix%20Labor%20Day%20Deadline%20-%209.5.xlsx&wdOrigin=TEAMS-ELECTRON.p2p.bim&action=default&mobileredirect=true&cid=0a1a42b3-eed2-4ba8-aece-eacd56b8f961

PASS GUIDE

New pass Guide : https://vailresorts-my.sharepoint.com/personal/jennethann_jabungan_vailresorts_com/Documents/Microsoft%20Teams%20Chat%20Files/22.23%20Pass%20Product%20Guide%2012.5.22%20(2).pdf

Old pass Guide https://vailresorts.sharepoint.com/sites/PASSES/SiteAssets/SitePages/PASSES/22.23-Pass-Product-Guide.pdf

RESORT CONTACTS https://vailresorts-my.sharepoint.com/personal/alexandragrace_miral_vailresorts_com/Documents/Microsoft%20Teams%20Chat%20Files/Resort%20Contact%20List%20(1).pdf

EPIC MOUNTAIN RENTALS https://www.epicmountainrentals.com/

https://epicpass.zendesk.com/hc/en-us

Bank Account number:109643534672 TIN : 614-392-005 SSS :07-4055309-5 PHILHEALTH :12-026067621-6 HDMF:1213-029487-27

Login here everyday for your schedule

Qclock – https://qclock.qualfon.com/#/home

Verint – https://verintportal.qualfon.com/wfo/control/signin

Courses and DTR/Payslip

Qnect – qnect.qualfon.com

HRIS - https://hrisdmg.qualfon.com/duma/login.php

Call Tools AVAYA

Qscript - https://qscriptnext.qualfon.com/

RD WEB - https://client.wvd.microsoft.com/arm/webclient/index.html

Epicpass.com

Snow.com

You can visit this link if you have time guys. Thank you!

https://qualfonces.knowledgeowl.com/help/vail

Please reach out to the call center at: (970)-754-0005 and they will be able to help you out.

SEVEN SPRINGS RESORT 800-452-2223 866-437-1300 814-352-7777

JACK FROST RENTALS 434 Jack Frost Mountain Rd, White Haven, PA 18661 Open Mon-Sun 9am to 4pm (570) 443-8425

BIG BOULDER RENTALS 357 Big Boulder Dr, Lake Harmony, PA 18624 Open Mon-Fri 3pm to 9pm, Sat-Sun 9am to 9pm (570) 443-8425

HIDDEN VALLEY RENTALS (636) 938-5373 JACK FROST Jack Frost Rentals Open Mon-Sun 9am to 4pm (570) 443-8425

CROTCHED MOUNTAIN RENTALS (603) 588-3668

SNOW CREEK Rentals 816-640-2008

HUNTER MOUNTAIN RENTALS 64 Klein Ave Hunter, Hunter, NY 12442 Open Mon-Fri 8:30am to 5pm, Sat-Sun & Holidays 8am to 5pm 581-599-2844 PACKAGES STARTING AT $67/DAY

Hunter Ski Lessons 1-800-486-8376

jennethann.jabungan@vailresorts.com

AFTON ALPS RENTALS OR MEADOWS RENTALS 6600 Peller Ave S, Hastings, MN 55033 Open 30 minutes prior to lift opening. Closes at lift close. (651) 436-5245

NAME: CID: ORDER #: CC:

CONCERN: NAME: CID: ORDER #: RESORT: LOCATION: ARRIVAL DATE: RETURN DATE: DAYS: MORNING or EVE/after 3: SKIS OR SNOWBOARD: DEMO, PERFORMANCE or SPORTS: SKIS, BOOTS AND HELMET: CC: DEPOSIT: WAIVER: PROMO Code: